Reviews for Shopify Inbox

ショッピファイ純正ということで顧客情報や購入履歴に紐づいたチャット対応が可能。返答のテンプレートもあり。チーム内でも連携が容易で全サービス無料。おススメのチャットツールです。

Messaging in the dashboard saves time.

KondaSoft

2024-06-11

United States

They are constantly improving this app and so far we are very satisfied with it.

great

Its quite good but really needs a transcript email function

This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.

Thumbs up for SI Team, Great app to serve customers and manage in very well manner

Really easy to use, sets up everything for you. Really happy with the app

good

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.

It so heartwarming to use this app.

Easy to navigate and reply to customers

やり取りが楽

I like this app overall, but the fact that you can't stop it from filling your email inbox with every chat message is annoying. My employee handles the chat inbox so I don't need to be notified of every message via my email. Very annoying.

Pelvic Pain Solutions

2024-06-10

United States

I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.

Happy with the simplicity and good functioning of this app

it is great

I would strongly recommend it.

Its easy to use and is good for customers to contact you.

The experience is good, although sometimes I will miss some information because the page does not refresh

awesome I am able to catch up on what was missing.

Can answer any questions quickly rather than waiting via normal email.

4rtuiogfweghjk

seamless integration and user friendly interface

its everything good just there is a need of little improvement of mobile app notifications and the first owner respond to the costumer may delay or not appear until you reload the page anything else is amazing