Reviews for Shopify Inbox

Works well and allows for effective communication with our prospects.

From a former Shopify employee: Why does it keep logging me out? Why does it eat my messages before they are sent? Stop spending time on AI and just get basics right.

Always looking for the best ways to serve our customers and generate revenues.

Outstanding experience. Very helpful and a must app for all stores.

so very easy to use

Es ist perfekt! Einfach, intuitiv und schnell.

Great

todo bien

When you are offline the message comes right to your email box. It gives you the opportunity to reply to your customer right away.

Great and free app. Thank you Shopify

Eccezionale

Nice

I need two features that are essential. 1. Remove conversation history 2. Unblock someone

Good. Enjoy the contact with customers.

It's easy to use, and has everything I need to chat with my customers in real time. The option to "add a discount" makes the converstions more valuable to my customers as well and encourages them to chat again. :-) Thanks!

So good, it helps us to contact our customer easily.

Great to see the use of ChatGPT. However, it does need more input from customers who tend to limit the information that they give.

Easy to use, great for customer questions and our replies.

I like at if a customer has a question about a specific book and they have it in their cart, I can easily know what they are asking about.

good and simple to use

I like the auto reply!

really good app

so far all is good just started with the app

Really needs voice or video connection to the customer for better customer service.

Works perfectly!