Reviews for Shopify Flow

We have been using it for a couple months now to tag orders according to different criteria and it's been doing great for us so far.

One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin. Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers. Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!

Needed to differentiate between POS and online customers via a tagging system. All apps that would do this required payment but this is done automatically via flows for free! Thanks!

Can't do basic things such as update the item's weight, set HS Code designation upon publishing. or set "Continue selling when out of stock" to True. Basic, Shopify-native things. Weak.

The biggest problems are: When you use variables to create conditions, you don't have access to those values in other steps, so you have to recreate all your logic in each step of the flow. For example, if I have a conditional that checks for a certain metafield key in your order line items skus, then in your action step, you'll need to recheck for that key using all the same logic. You can't pass values from one step to another. Which defeats the purpose of a conditional in most cases: if X, then do Y (to X). But X isn't accessible, so your flow actually goes if X, then if X do Y. Also, you can use variables for things like metafield keys, but the app will throw an error saying the key is too long. But really, it's long because it's using liquid conditionals and loops, not because the actual value is long, which doesn't make sense.

Cant even automate printing a Packing slip for the orders as they come in! Reached out for help and was told that its a great idea and they will take it under consideration in the future.

Incredibly basic and does not offer anything I was looking for. (Send email to customer after X days for example)

great app, makes Shopify the greatest e-commerce CMS so far. but come on, send me an e-mail or a slack alert when a flow script makes an error !

Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.

Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

The recent updates to Shopify Flow have made it a much more comprehensive option for automation, with access to tons of variables and triggers as well as connections to many third party apps. The user experience has also been improved, giving it a clean and easy to use interface. Shopify Flow can be your virtual employee with an attention to detailed unrivaled by anyone.

This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.

In my opinion Flow is the single most valuable aspect of Shopify Plus! The biggest limitation of Flow is your imagination and the things I've been able to automate have been game-changers for our operations. One aspect I never expected was how affective Flow is in helping me build safety-nets and redundancies for problems that would go unseen without it. Probably my favourite app.

The new version of Flow is terrific - a huge improvement over the prior one. I am able to get much more granular with the field selections, and the flows themselves offer better complexity while keeping the interface simple.

The new version of Flow is fantastic! The drag and drop canvas UI is much more intuitive than the previous linear version. We use Flow to automate many repetitive tasks like capturing payments after fraud review, sending pick lists, and sending triggered emails based on certain conditions (via webhook).

We use flow and it is basic but does the job. When is the new flow available? We are on the original app and I don't see any way to upgrade.

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.

Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!

The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10. Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)

Great feature that comes with Shopify Plus as we played around with the feature while on the plan. Look forward to being back on!

Seems very limited. I wish it had more available elements to automate. For example you cannot automate any product elements such as automation of adding a tag.