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About this app
Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.
Shipup helps you improve the post-purchase experience. We enable online retailers to deliver consistent and proactive communication that delights customers at every stage beyond purchase, from delivery to returns. Shipup empowers e-tailers to bolster their brand image, increase repeat purchases from loyal customers, and reduce support costs through data-driven decision-making.
- Timely Email and SMS Notifications
- Branded and Customisable Tracking Pages
- Centralised Shipment Dashboard
- Returns management with Automated Exchange & Store Credit Options
- AI-Powered Estimated Delivery Dates
Categories
Store management
Orders & Shipping
Features
Return Options
Store credit
Exchanges
Tracking
Estimated delivery date
Real-time tracking
Custom tracking link
Branded tracking page
Notifications
Real-time notifications
Custom notifications
SMS
Return Management
Return portal
Key Benefits
- Notify and Reassure: Shipup tracks your packages in real time and sends proactive and branded notifications to your customers during delivery.
- Engage and Retain: Bring back your customers to your website by providing a custom and embedded tracking page. Send surveys to turn detractors into ambassadors
- Improve support: Let your customer support know everything about your customer delivery issues and trigger alerts, available with Zendesk and Gorgias.
Pricing Plans
Starter
$99/month
- Proactive Shipping Notifications
- Custom embedded Tracking Page
- Client surveys
- Customer support add-on
- Dashboards
- Zendesk/Gorgias Integration
