ReturnGO Returns & Exchanges
Manage Returns, Exchanges, Refunds, Credits & Return Labels
319 Ratings
Media
About this app
Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Categories
Key Benefits
- Automate Returns Management: Automate RMAs and customer return policy with a branded self-service return portal. Easily manage and track returns and exchange requests.
- Exchanges & Store Credit: Turn refunds and returns into product exchanges or store credit. Our store credit solution integrates directly into your store.
- Generate Return Labels: Automate return order shipping labels and processing through supported shipping carriers including Shippo, Shipstation, USPS and more.
Pricing Plans
Standard
$9.97/month
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policies
- Store credit
- Bonus credit
- Auto RMA approval
- 2 languages
Advanced
$49.97/month
- All Standard features
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Pro
$174.97/month
- All Advanced features
- Auto-refund
- Auto-exchange
- Validate returned stock
- Packing slip
- Auto RMA as done
- 5 languages
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Hello Charlie
Baby & Toddler
Hunza G
Apparel & Accessories
Hair Club
Dude Perfect Official
Assembly Label
Apparel & Accessories
Coco & Lola
Apparel & Accessories
Recent Reviews
Reviews
2024-09-04
Canada
A huge thank you to Carla from customer service. She greatly helped us by working hard on a request that wasn't simple. We now have the solution to our problem! I highly recommend Return-Go.
2024-06-25
United Kingdom
The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.
2024-06-03
Bulgaria
Very easy to use and the customer service is very helpful. They basically helped me to set the whole process via email. I strongly recommend. Our returns are so much easier now.
2023-09-04
United States
The ReturnGo onboarding experience was top notch. Excellent customer service from Junessa and Tali. The service provided and functionality offered is equal to competitors but at a fraction of the price. Happy with our switch, and look forward to staying with ReturnGo for a long time.
2023-08-16
Canada
Downloaded this app for my store recently, and the support team has been amazing! They helped us set up the app and customize our return policy every step of the way, it's been awesome! Highly recommend this app and the amazing team behind it!
2022-09-08
United States
Really loving ReturnGo so far. The support team is so kind and quick and really goes step by step with you during the onboarding so you don't feel all alone after downloading the app like other apps I have experienced. I am also happy they are able to accommodate different eligibility rules for returns which is something I have had trouble with in the past. So far so good!
