Reviews for Shiprocket: eCommerce Shipping

We had a seamless experience with Shiprocket. Starting from the integration and account management, everything is smooth and we do not have any regret choosing Shiprocket.

We had an tremendous platform experience really great tech but there still scope of improvement. Dear Seller! Thank you so much for your feedback! We’re thrilled to hear that you had a great experience with our platform. We are always working to improve, and your input is essential in helping us enhance our services. We strive to provide the best possible experience for all our customers, and we’d love to connect with you on a call shortly to discuss your thoughts in more detail. Thanks again for sharing! ~ Team SR

Been working with them for over 8 months now, and feel Shiprocket is the best option for New Sellers across India. Smooth Integration , quick and responsive Support Team.

Integration of shiprocket was good and was well supported by Harsh from Shiprocket team

Shiprocket is user friendly app & customer support team is really good.

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to Apurva, our KAM for always being so proactive and supportive. Looking forward to great order volume with you Apurva.

Good Service

Hi! very good service, Account managers are prompt in handling our queried , helps us handle our business very well. Service we are happy to associate with.

Good experience ........Tushar

It's a great platform to manage all your sales orders, there is also other facilities like RTO risk management and calling feature from IVR to your customers etc. Thanks!

Good Support and competitive rates.

For small business like us, each and every single customer is very important and if any issues on delivery, shiprocket takes care in priority. My SPOC Siddharth Rathore and customer care support team works even off timings to help me address the customer issues. Delivery boost another feature where we don’t have to take care of every undelivered package, they handle the reattempts. I had used Delhivery directly where i never get weight discrepancies but here i get too many whenever i use Delhivery. Though its not a shiprocket issue, it is still annoying but my SPOC took care of those too. Overall happy user. Panel is very smooth.

Shiprocket is easy to use and offers good courier options, The platform itself is quite user-friendly, and I appreciate the wide range of courier partners and delivery options available. The shipping process, including generating labels and tracking shipments, is generally smooth, but I’ve faced issues with inventory management, especially with synchronization for returns, replacements, and RTO. Also, it would be helpful if warning emails (like those for missed pickups or delivery delays) included individual order numbers and AWB numbers, instead of just an Excel sheet, to make tracking easier

Easy to use and great service!

Excellent Services

Good Shipping Platform for your couriers.

excellent service. been 4 years!

Great app, very helpful and quick responses.

Love the support we get

We've had an amazing experience using Shiprocket with our Shopify store. Their platform is user-friendly and efficient, especially when dealing with returns and undelivered orders. If you're looking to streamline your shipping process, Shiprocket is the way to go

Good Service!

Shiprocket is reliable and easy to use. Their multiple courier options and quick deliveries have made shipping hassle-free for us. Highly recommend!

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Shuchi for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier.

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped us streamline our operations. Thank you, Shiprocket, for being such a valuable part of our business journey!

Good platform to link with shopify account