Reviews for Sesami: Appointment Booking

cool app, very user friendly, all that is explained on the description works great, definitely i would recommend this app

Great Customer Service. Very quick and problem-solving. I couldn't figure out the set up and they fixed it for me.

Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.

This is a great booking app works good with multi-users, nice interface, which would be even better for customising the colour/ theme! Also the CS is really helpful!! Thanks a lot!!

I am really happy that I installed this add-on. The configuration was super easy and it works perfectly.

We needed a last minute booking/appointment app, the free version works well and simple setup. There was a few page load issues(admin panel), that we resolved with a theme update. Their support got back to us within a few hours.

I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well

What a great plugin - super easy to install, fair pricing and an amazing customer support. Really looking forward to fully leverage the plugin!

TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.

A must for any small business!I felt heard, supported and so easy to use!Phenomenal customer support

Customer Support was SUPER fast to respond with integration issues that I had. This app is super simple and easy to use.

Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.

Cool East Market

2020-09-26

Canada

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

The customer service I had from Aymane was absolutely fantastic - quick responses and eager to give me the support needed!

Sesami is hands down amazing. Not only do they have a superior app to what is out there, but the customer service is beyond approach. They resolved an issue I had with integration into another crucial app. It was resolved within hours. I'm so glad I found them!

Amazing customer service and the app does exactly what it says! We have been very happy with this to help navigate the covid world.

I couldn’t be more pleased with the help. I am a complete novice ~the rep not only helped, but went above!

Great customer service and fast customization, specific to our needs. We starting using this app since we added in-store appointments while our shop is operating at limited capacity due to COVID.

Nice app! I'm glad that I found this service so that I can give my students an easy way to schedule a class. Good job Sesami!

Was good thanks

I use this app for making service appointment and it's easy to setup and they are very helpful. i really appreciate that. Thank you so much.

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

5 Star if they would give Dutch for free :)

Great app and support have been first class. Helping us with our uniform shop opening after COVID, easy to install, setup, and use by our customers.

I was on board and on the $49 plan and doing fine from March 2020 through July 2020 until they stopped responding to tech support requests in August 2020 and did not answer the phone support number. I am very disappointed that the system is now really slow, it has been down due to upgrades and has many so-called features that are problematic. they used to be great and simple - but now they are pretty bad and it is now costing us too much time, money and aggravation even with our customers trying to submit bookings online I am not interested in continuing on with this app...there are too many limitations to list. Its not worth the money. Find some other app. I too am looking elsewhere. They rolled out (2) updates and features without telling us and it broke our system flow.