Reviews for Seguno Email Marketing

I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.

I just started using this app and let me say first I have tried MANY email marketing apps prior. This one is the truth! First I LOVE that it's right on my Shopify site and it was just easier for me to understand and create my newsletters/emails and campaigns. Even for me to customize my template was so less stressful for me. The others were confusing to me-maybe not others but I'm so happy I found this app!

I used this app to contact my existing subscribers on a new launch. It was very easy to use and did more than I was expecting. Nice...very nice.

I absolutely love this app! It does everything I had hoped it would do and more. So easy to use and you can customize the newsletters to match your branding :D

no help provided at all. I sent a few email and no answer, account has been in review for around two weeks, very strange and seems very doggy

So far I've set up a couple of automatons, and have already seen repeat customers who haven't shopped for a while, return (and mention the "hey come back we miss you" email). I've also sent out two newsletters, and they were both ridiculously easy to set up - I love how everything is right there, in the back end of Shopify, and I don't really have to go looking for anything. Importing contacts from Mailchimp was a breeze. Yes, I know that many people are looking into third parties to be able to continue to sync with MC, but ... what if something happens with those third parties and suddenly you're back where you started? I read a lot of reviews on the new different options, and am so glad I decided to go with Seguno. Simple setup, intuitive to understand, easy to use, looks like all my other emails across the board so my brand is consistent. Absolutely no regrets about changing over to this app.

What a fantastic app for email marketing. I was able to learn the app functionality, create my first campaign and analyze the data easily within the Shopify Admin. I love that everything is in one place. Not to mention your team has excellent support as well. Can't wait to try out all the features, thank you for making a great app where I can keep my customers and use the app within the Shopify Admin. Seamless!

A great option for email integration on Shopify, when moving over from Mailchimp. Just sent our first newsletter and it's all very easy to use.

I switched over from Mailchimp recently. here are my thoughts: Pros: - I do like how you can have 2000 subs. - everything can be done in your shopify panel - importing from mailchimp was easy - Free! Issues: - Generally the editor to make your emails is very basic and tiring to use. -- Wish it had an ability to duplicate sections that you made in your current newsletter. -- Bullets aren't supported -- It's hard to track and see the stats of all your newsletters. The data is there, but it feels like I have to go through multiple clicks just to see how many people opened by latest newsletter. Would be nice to have a dashboard page that shows your stats: subs, most recent newsletter stats, etc

Seguno is sloppy and not user-friendly. I've been trying to switch from Mailchimp to Seguno for the past few hours, even got on the phone with Shopify and they can't even help me figure out the simplest of requests. One of the things I loved about Mailchimp and Shopify is how easy it is to use for us non-experts. Seguno has none of that. And Seguno has no live chat or phone support so the best I could do is send an email. Firstly, they have one long 15 min video with instructions as opposed to a few topic-related help videos so users can choose which one to watch to get the help they need. This means I had to try to skip through the video to get the info I needed and still didn't get it. Secondly, their backend is sloppy and not clear. I'm still trying to find the place to add an option for joining my newsletter to my home page. Hours later, I still can't find it. I found a newsletter page but no way to link it to my website. One of the things I love about Shopify is how quickly one can change and build things. No more with Seguno. I'm giving it a day for Seguno to help or I would need to try another provider.

Very nice app! managing everything inside Shopify is much easier and faster! specially inserting products in your email with just 1 click

A perfect email marketing tool. It took me 3 seconds to create a newsletter. I don't write reviews very often, but I had to this time.

We added this to take place of Mailchimp. We have been very impressed with the ease of use all around. As with any app like this, it does take a little bit to get everything setup and designed to match your store design and look, but that is expected. Overall the app does do very well in achieving our email marketing needs, but it is missing some much needed features which is the reason for only 4 stars. - Segmented customer lists help to better target your customers based on certain criteria which this lacks. There is no way to send emails to lapsed customers in groups based on their spending habits and such. - Reporting does show some basic info to give you a good understanding of how the email did, but again is missing features. For example: On abandoned cart emails, there is not way to see who it has been sent to or what customers are in queue for this to be sent to next. Also would be nice to send abandoned cart emails in a series of 3 over a time frame. As a business owner, we need to know where are marketing is making it and who is unsubscribing as well. - There is no way to target customers for emails that have spent "X" over the past "Y" months. This is a feature that again is due to lack of segmented lists. There are a few other features that would be great to have in this app. However, it as great having this built in to the backend of the store and needing to go to another site to make or check on your marketing. Overall, I do recommend this app as a great alternative to Mailchimp or other email marketing apps on the market and we look forward to seeing what is added in the future.

It was easy to set up and easy to use - I made sales with the very first email I sent out. All I had to do was send it!

Great app and awesome support/staff! Totally recommend it! The app is easy to use and the support team will help you reduce some extra work (sync old email list, etc)

This is a great email marketing software，The mail won't go into the junk mail box,~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I was worried when I first migrated from Mailchimp to Seguno because all the mail apps that I have tried over the years (including Mailchimp) were so hard to use, but Seguno is such an innovative idea, same set-up as Shopify which I have spent many hours learning. It was so easy to do the migration and then set up my first newsletter, so easy. And when that newsletter arrived in my email inbox I was amazed. It looked so professional and well done. I look forward now to get my next email going. I recommend Segunoto anyone who is just starting out and beyond. I hope I can grow my business now and grow with Seguno. I love it!!

I had an issue with integrating the app into my theme. Marc and Chris got on it right away and resolved this issue. Love this app and the way it integrates with Shopify and love the customer support. Wish I could give more than 5 stars.

I'm just happy to have an integrative platform to connect to my MailChimp. I don't have the time to change mail service and learn to navigate another interface.

This is exactly what I have been looking for! If you know how to use Shopify it is so quick and easy. I definitely recommend!

I used this app to send out some newsletters, promos, etc. and because of its integration with Shopify, it's very user-friendly focused on automation through interaction it really is a great app for anyone no matter how big or small the email list is. I just didn't like the way they designed the unsubscribe button, it is to direct and in your face as if they are encouraging to unsubscribe it's hard enough to retain your list as it is but that's just me. Overall great app.

Switching from Mail Chimp and loving Seguno. So much easier to use. I would like to have more tutorials than what I have been able to find. Example, how do I add a sign up form for my blog. Seguno has great customers service. When I send an email question they do respond quickly. So glad I made this switch.

switched over from mail chimp and found this way easier to set up and use plus the email templates are a lot nicer than other software. Love how it all works from within shopify. I hate having to log into other stuff to do things. Highly recommend for simplicity and speed

I just installed this email marketing app but so far so good. Seems to be a really nice product Seguno has put together here. I really like it. Nice designs, nice features, really like it. 5 stars Seguno!