Reviews for Searchanise Search & Filter

Good UX, lots of custom options, very reactive and straightforward customer service. Icing on the cake ? Price is super nice (12x cheaper than Fast Simon for our store). Recommend

Very good app and great seach. They have a great support system always happy to help with any problem with the app.

Amazing service and great customer support also they really work hard to customise your needs. Thank you Searchanise

Fantastic support staff, I would highly recommend them to others, I got to admit I was impress with all the service they provided me. Thanks again

Edit: While support is quick to confirm a ticket has been created, they are backed up more often than not. This makes it difficult to receive assistance on high priority needs and leads to a standstill on optimizing the app.

Excellent app. It looks great and our customers love using it. Superb support! Highly recommended *****

Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.

Fantastic support and customer service we needed a few tweaks made here and there and they did awesome work to customize the app for our site we could not be happier... love the app love the support

I've used this app across 5+ stores I've helped with creating themes so far and it's definitely the best. The support you receive is usually within a few hours if you ever want to customize something and they generally sort any issue for you. Highly recommend.

I'm very impressed with Searchanise and how it has improved my online store. The software is easy to use, fast, and customizable. It has helped me increase my conversions and sales. But what really stands out is their customer support. They are always responsive, helpful, and friendly. They go above and beyond to solve any issues and answer any questions. They are the best customer support team I've ever dealt with. I highly recommend Searchanise to anyone looking for a powerful and reliable search solution for their e-commerce site.

Great Support ! And they keep the app up to date and improving with the user interface and new features ! And they are able to help up with some customization to fit our business too.! very friendly and supportive customer service

Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app. Support is very quick at least.

Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.

Mountain Baby

2023-07-11

Canada

We've been using this for a couple of years now, totally happy with it. Tons of functionality and greatly increases the capabilities of the search bar. Support has been great too, quick and easy to work with.

I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.

The Searchanise App is, for some years now, of major importance for our ecommerce. We use it for all the search lists, collections, filters, etc. The app is very advanced and has a lot of features and possible customizations. If you need to heavily personalize certain sections you will certainly need to rely on some development. But, in any case the support team is quick to respond, effective and very helpful. Very recommended app.

Awesome support, the helped me set up the app, thank you very much it seems everything is working great.

Noticed an immediate boost to our CVR when comparing the week before and after implementing this app. There are several useful features in this app that I keep raving on about to my colleagues e.g product filters, auto-suggestions, stock status label, banners on search results, etc. It has improved our search bar drastically from a basic search bar to a modern, optimised for ecommerce search bar which can auto-populate relevant products, recipes and blog posts as the user types in the search query, etc. This app looks modern, has lots of customisability and you'll see an improvement even by using it as it comes. However, to really make the most out of it, I recommend you take some time to set up your synonyms and keywords, etc on the app and play around with how you want the widgets to appear, etc. The support team are quick and incredibly helpful too which is an additional bonus. For example, they have been very willing to help answer questions, and even make customisations for me in order to match the app to our theme's styling - e.g amending button appearance, etc. Can't fault them - try it for yourself! Thanks app creators!

The team at searchandise are always promt to sort out a query, and give top support. The app works very well and we are enjoying much more sales because of it. Thank you!

Quest'app è fantastica e il customer care è eccezionale, sanno subito individuare le tue esigenze e aiutarti nella configurazione del più bel filtro per il tuo shop. Bravi Bravi Bravi!!!

I've been utilizing Searchanise for quite some time now, and I must say it has been a seamless and reliable tool for my business. While I did encounter some compatibility challenges with my current theme, I reached out to their support team for assistance. They promptly addressed and resolved the issues. Their level of support is the best I've seen from any app on this platform and I genuinely appreciate their swift response. The service provided by Searchanise has truly been top-notch, contributing to a wonderful overall experience. I am grateful for their dedication and the positive impact their software has had on my store. Many thanks to the Searchanise team for their outstanding support.

Good app, many features, was able to accomodate all of our various customizations incl. multi currency. Support helped us multiple times and was quick to respond!

This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.

I have been using Searchanise for a while, and it works smoothly and stably. The software has some incompatibilities with my current theme, so I always make requests for their assistance to adjust it. Surprisingly, they support and fix issues quickly. The service is great, the experience is wonderful. Thank you very much.

Distacart

2023-06-12

United States

Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.