Reviews for Searchanise Search & Filter

Distacart

2023-06-12

United States

Excellent support from the team on implementing the feature for the Distacart store. I thank Ksenya P and Vladimir S for there contribution on this. Thank you.

Viktor B with Smart Search Bar & Filters new exactly what was needed for my site. Not only was he fast but very efficient. Thank you so much!

Good service. They help to solve my problem well. Recommend. .......................................

Excellent application, service client très réactif pour toutes demande de personnalisation. Beaucoup de documentations disponibles pour nous guider. Je recommande.

Excellent app! Our SKU count went greater than 100K and Bold's apps got to be VERY expensive when scaling up. Not only did searchanise provide for better pricing, all the extra features plus the very responsive tech support (and custom coding they do inclusive in monthly price), is amazing. We are very happy customers.

Haven't gone live but so far it's amazing. Support is fantastic and documentation is great. Kudos to llya for great service

Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.

Been a great addition to our site to improve our native search app. analytics are great, help center is informative and the support is outstanding. Ksenya helped me out with an issue right away and got our mobile search modal fixed asap. Really helpful, and the cost is well worth it, perfect for our stores budget.

Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)

Fast and effective response from the support. Happy with the app.

Sun Bum

2023-05-18

United States

I worked with Maria A. on the Searchandise Support Team to fix some styling and mobile issues we were having and she was very kind and fixed all of my code very quickly and successfully!

Hallo liebes Team, DANKE, der Support hilft euch auch, wenn ihr das Design ändern wollt. Also wir können es nur empfehlen. Danke Vielen Dank für eure Unterstützung, Ich bin echt begeistert über euren Support. Ihr habt uns sehr geholfen. Es ist echt super, das wir euch immer schreiben können, und ihr super schnell reagiert. Super Support, Super Unterstützung, Super Team Vielen Dank

Amazing support! They literally solve everything and very quickly. This must be the most reliable support I have ever worked with. The application is amazing, very easy to use and so many features included.

This Search and Filter app has been the easiest configuration and development on our store. Thank you to the customer service team (Especially Anastasia!!!) anytime I have a question the answer is in front of me before my next breath. Cheers,

We love Searchanise and use it on several stores. It is fantastic, and the support is great. No wonder they have so many 5-star reviews, including this one.

Messina Hembry

2023-05-03

United Kingdom

Amazing service! New features are regularly added and customer support is top-notch! The app can be customised to suit.

I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues. Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.

Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product. In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product. You can also run many different reports. We run the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future. Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly. This app is well worth the money, I don't think we could run our business without it.

The app has so many bugs. Customer support has no idea how to fix issues which generic response. They charge a premium for an app that is not premium. The app has completely stopped working on my website and I have no idea why. They're say they are sorry in response to this review, a generic response rather than fixing important issues.

Fast and friendly support. Got great features and the devs are willing to add additional things. Added custom features after writing them. Great app can recommend!

Fantastic customer service and a special thank you to Ilya P for taking care of me and resolving my issues. You rock Ilya!

Thank you for your support on our client site. Your team is working very responsibly and with high quality. Let's keep that work progressing.

Excellent technical service. Immediate response and solution at the moment. I recommend the application as the technical service.

Lightning-fast and friendly support team. Had an issue and Anastasia fixed it within an hour. The app is really good and gives stores with larger product catalogs a way to really utilize the search both in terms of UX both also for conversion. Cannot recommend it enough

Such a great tool. From the first experience, you will feel how everything is thoughtful. And for a very optimal budget, you get a powerful tool that helps your customers quickly and smoothly find everything they want. And you will understand your client's breath and what they need and react promptly to these requests. Their customer service is very responsive and always in detail suggests the better way to resolve your issues and new feature requests