Reviews for SC Back in Stock Restock Alert

Absolutely exceptionally customer service - my product manager Tarik Selimovic went above and beyond to ensure the app would work with my stores slightly older themes. The integration looks great and we had customers inputting data within minutes. Im looking forward to seeing the positive impact on sales I will no doubt experience

Attentive, quick to reply & action - always understand our needs. App works great too.

Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.

great app support so far from their product manager. thank you so much!

Great service! The problem was resolved quickly and efficiently! I recommend

Great customer support! Khushbu from the chat help really helped with a set up issue and find ways to help me despite a little difficulty.

Great support and pleasure to work with. 6 Stars from us.

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your back in stock notifications.

Great app that actually works! I've tried several similar apps, but this one is the first one that actually worked. It has alot of customizations and it's still very simple to set up! Support was very helpful with a design request that I had. Definitely recommended.

RaceDayQuads

2023-08-22

United States

Very helpful app to drive sales by informing customers when an item they want is back in stock after being sold out. Tarik was very helpful and always available with prompt responses to any of my inquires.

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente

In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business. Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability. The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue. In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs. The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on. Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly. In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.

This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Excellent support by Tarik! Very quick to get the app looking how I wanted. Superb 10/10 just waiting for something else to get sorted but I'm confident they can help.

Fast customer service. The app is simple and works as it should. I can recommend this app for everyone.

This app generates sales, it is a must-have for us. I received fantastic customer support very quickly when I had questions about installing it in a new theme. They made the transition seamless.

Very happy with the dev and the app in general. It is a better value and has more functionality than our previous stock notification app. Excellent customer support as well. Update: Moved up to the next level for better options. Once again it's a great app. Solid revenue generator for us! Support is still speedy, patient and helpful!

We had a js issue on installing the app, which includes a bit of debugging and customization. Amrinder was very responsive and fixed the issue in one day! We really enjoy communicating and the whole process. Best of the best! Really appreciate the help!

Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!

The Mala Market

2022-03-04

United States

After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.

This app has already driven sales for us. Its really simple to install, use and provides the best shopping experience for our customers. Its also really cost effective. A must have for any start up or growing store.

This app has really helpful our small business especially during COVID-19 with supply issues . It has also reduced my workload as I no longer get product enquiries about "when will this be available" Amrinder was amazing with the set up and is always so very quick to respond and super helpful. I would definitely recommend this App.

Love this app. It's way more than a simple "email when back in stock" app. The team is also one of the most responsive developers I've worked with. Thanks Eastside Co.