Reviews for SalesPop: Order & Sales Popup

SalesPop is a great app! My customers can see who actually purchased a product or added it to their cart! Great for giving customers ideas on what to purchase. SalesPop is a great way of converting first time website views into customers.

Very helpful and got my issue resolved quickly.

We appreciate your support! Thanks for your review :)

Happy

Thank you, we are pleased that we could be of assistance to you. We appreciate your feedback :)

Great app, it has increased conversion on my site and the support is very nice and helpful.

Thanks for rating our app and for allowing us to be part of your business! :)

This app is a scam. Point blank. They hide a feature called to auto bump you to the next highest plan if you go above the amount of views on your current plan. But those numbers are no where near accurate. I had a day with 0 views on my website but this app is showing 972 views for the same time frame. I signed up for the $29 a month option. I didn't see the auto update selection was defaulted to on. But I was moved to the $129 a month 30k a month option. I haven't even broke 1k views on my website for the whole year. Then the FAQ shows you how to cancel, but when I go to that screen, the selection for cancelling shown in the FAQ isn't even an option for me to select. Save yourself the headache and the scam. Don't.

Judith is AWESOME loved her assistance With everything, so patient and understanding and helpful. THANK YOU SO MUCH JUDITH !!!!

I didn't upgrade to pro account, actually downgraded to basic, but it automatically upgraded to pro for 79USD.... I deselected the automatic upgrades. This is ridiculous

Amazing app, nice look and easy-very-easy to setup.

good salespop

EDITED: 5 stars to 1 star back to 2 stars. TRUST IS EVERYTHING - just be careful. I originally really enjoyed this app and the quick support offered; however, I have QUICKLY gone from the "grower" $15/plan to $129/month plan without my consent. I looked deeper into the app when I realized and saw where the subscription system has AUTO placed me in different subscription levels without my knowledge or consent. I never agreed to being auto-placed. (Toggle it off to disable that "Auto-upgrade" feature). It is like they made this new feature and just enabled for everybody but if they did not it is just a bit much to assume that business owners have all of this time to just inspect the whole app to make sure they will not eventually get taken advantage of. I am a newer small business just trying to get my feet off the ground. I cannot be having charges that did not even suit my business. The system had my business at 30,000 sessions per month, I mean I would LOVE if I got that but I just don’t- I’m at like 2000 at most these past couple months due to being at shows and pop-ups. Just watch your store session analytics with the ones they record. They have theirs six times more than what my numbers say which is why I'm being bumped up (the way I am understanding). It is very possible that their sessions are different from Shopify sessions but overall just very confused. Reason for 2 stars: The reason for adding a star was because the team got back to me and we agreed on a set refund and talked about solutions for users in the future! Chadwyn was great. Correcting the issue was necessary and it was done. I did not get all my money back but a good chunk of it was refunded. April 21, 2023: Excellent and quick support! There isn't a lot of time to put towards support things so I am grateful there is designated quick help!

Big warning on the billing method of this App!! Each monthly plan has a limit of "sessions"/month but a "session" has absolutely no business definition and any business reality. For example, for a very short-term Pop-Up campaign, I have been counted more than 2300 "sessions" and 1600 "unique views" by the App's metrics but my own Analytics and the Shopify metrics show that I had less than 100 real unique users. The support team was not able to explain how this difference is possible. It's a big problem of tracking. Also the counter of sessions keeps running everyday even if you totally disable the App (which is a total non-sense to be billed for an inactive App based on a number of sessions).

Great app with lots of really helpful features. Excellent support from the team as well. Highly recommend!

Muy Buena Aplicacion la Recomioendo a Todos.........................................................

I am impressed with the Customer Service I have received and the willingness to help with all my questions. I can see the changes due to adding the Pops making a difference!

Great app, easy to navigate and support team is very quick in removal of ads. We use it for two stores. Just awesome.

Disappointed to say the least , i have just noticed this app has been charging us $29 a month and it wasn't even enable, funny how they automatically add you to the paid plan after an apparent free trial that i wasn't aware of. Fine i did get an email that i just noticed by doing a history search, however i find it disappointed and sad that you would charge costumers that don't even enable or use your app. should be ashamed.

Amazing app. Perfect sales boost i see now on my eshop. Support? Anytime. They record you tutorial if you need help. 200 % recommendation!

Gostei muito, bastante profissionais, pedi que removem a marca de água deles e em menos de um minuto o fizeram, 5 estrelas

It was truly impressive to see how quickly Judith acted and responded to my request. Throughout the process, Judith demonstrated outstanding professionalism and expertise. The fast and efficient service I received truly made things easier for me and resolved my problem in no time. Thanks again for great service!

Great app we've been using for years. Its very effective at keeping customers engaged and shopping on our site

Chat très réactif !

Great app! Has resulted in higher conversion rates for our website. Their customer service is also phenomenal. We'll be using SalesPop for years to come.