Reviews for Rivyo Product Reviews

The customer service is insane!!! They are super responsive and very attentive to your needs. We just started using the app but so far, its been great!

this is the best app for reviews. the servicer doing GREAT job for us. GREAT APP! GREAT Servicer!THANK YOU!

I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free. Updated: The customer service has been good in dealing with issues I have so I am bumping my review up

Very good service! I like them!and the app works very well!

Great customer support and developer team! Super responsive + got css code for customizing the widget to fit my theme really well.

We started using this app just a couple of week ago. We had some minor teething challenges at first, but support were fantastic and quick to respond. The app does exactly what it is supposed to do, with no frills. Well done.

Excellent customer service, we had a slight issue which was fixed very quickly. I highly recommend Rivyo!

Good products, good services,The product is very good. Customer service patiently guided me to install the code. Thank you very much.

The support was amazing! I was having issues with my import file and they worked with me until it was resolved! I have over a 1000 reviews to import and they were a lifesaver in making it much easier to get done!

Very good app and very helpful on my store .. Easy and immediate support is a plus Recommended !!!

What a disaster! After having this app installed for a few weeks I received an email asking me to review one of my products which is fine because I had previously completed a test order. What caught my attention was all this coding that took up lines and lines in the email so of course I brought this to the developers attention and it was (apparently) fixed. The other day I received an email from a customer complaining about the review request email because of this coding which appeared (obviously it wasn’t fixed) and she was concerned it was fraud. She was also annoyed because she received four separate emails requesting to write a review - so to be clear, if your customer places one order for 9 items, Rivyo will send 9 emails asking the customer to review each product instead of one email combining all products like the other Apps do. Another issue I had is that the maximum time after an order is fulfilled for a review email to be sent out is only 9 days! Well, here in Australia it can take 5-10 for a parcel to be delivered so asking a customer to write a review for a product they’ve not receive is not on. Be warned guys, this app looks the part on the front end but fails miserably in the back end. On a positive, their customer service is very good but not good enough for me to keep the App running on my store. I’ve switched to Stamped.io

The app is super useful, and the support team is unbelievable! they helped me with everything! they even checked and corrected my CSV files. very recommendable.

I love the app and the developer and you can modify this review app as and how you want and it will start to look perfect. It is the perfect reviews app. The Rivyo App Team is really helpful

I think it is nice for a free reviews app. it can show the pics and text together. for some new sellers, they can try to use it.

the reviews did not show up on my mobile. After talking to customer service 2-3 times and them telling me it was fixed 2-3 times, it still was not. Yet every single time they asked me to give them a good review. Would be nice if it worked but it did not, looking to download one of the top 3 apps for reviews.

Good customer support with the best developer service. Really recommend this app.

Outstanding customer Service and great addition to our store. Thank you so much for making a wondering app.

Fast customer support with the best developer service. Perfectly embed code to my product page. Really recommend this app.

Best app, thank you so much! Fast and good customer service. I highly recommend this app for your store.

Good support, even during weekends. I use free plan. For the same features previously I had to shell out 10$. Works good for my store.

I'm using this app and I'm loving it. It's simple and easy to use, it has all the basic functions that I need and the staff was very helpful when I needed. I'm satisfied!

So I had a problem with displaying review pictures on my site, and they solved my problem in 2 days! Very good service.

At last found the best App for Product Reviews for my store...Custom support too Good. Highly Recommended Guys

I love this review app very easy and nice to use. The customer service. I got setting up this app was amazing

This app is excellent to use. The support team is great in answering questions and fixing the problems that come up.