Reviews for Rivo Loyalty & Referrals

Abbie went above and beyond to help me with my store and app! She gave me a few new apps to try out.

Super personable and supportive support team. Very quick to respond and help! Their apps work! I have had immediate success.

I love this app and it is definitely helping my business grow a lot! Customer service is great and Betty was very helpful . I cannot wait to upgrade to the paid plan soon . Definitely recommended

First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store

Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!

Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!

Excellent customer service. Arianne guided me clearly and managed to resolve the issue. I will check out their other apps. Thank you

Arianne was very helpful. Great app by the way and just what I needed. Recommend. Told me about Rivo pop ups which I am checking out.

カスタマーサポートの人が迅速に対応してくれて非常に助かりました！あたたかくて優しくてユーモアあるやり取りしてくれるので癒やされました。Appが使いやすくて良いですが、カスタマーサポートの人が最高で好きになりました。

Abbie helped me out so much, she answered my questions before I was able to ask her. Great service!!

Just getting started using the app, love having a way to reward my customers. Excellent customer service.

Harleen is simply amazing. Very prompt, helpful and patient. I wish all developer apps through Shopify had this great customer serivce!

Starting off with the app, so far user friendly and fantastic customer service from Betty 5 stars for the fab assistance

I loved the ease with which i was able to set it up. It was perfect for my needs and the support team is awesome. Thank you

Aroll was very helpful. Did everything i needed very quick! Love my loyalty rewards that i can give to my customers! Works like a charm! Thank you

She was very kind, but responsive and helpful ☺️ in the customer service chat. The app is really helpful in drawing in subscribers. Thanks

Super hilfreiche App für den Start mit Punktsystemen. Sehr einfache Oberfläche und ein sehr Hilfreicher Support.

Ryan was great help and enjoying this app so far! I appreciate the quick help and the communication is great.

The service was amazing he did a great job helping me N MY company. I highly recommend this company

Great experience working with Lance! Very happy with the app so far. It is simple and very easy to use!

What a nice experence with Pete. Got seupport within 10 seconds. And Pete providing us a lot of useful information . <3

Betty is superstar, she helped me to sort out the issue I have right away! Very user-friendly app, recommend it to everyone who are looking for a great loyalty program app.

Ryan from Rivo was amazing, i got support within 30 seconds. I had an issue with the customer limit not reading correctly and it was fixed asap.

Very good support, it is very fast. The app works very well and have a lot of options to get custommers loyalty.

This is a great app! Exactly what i needed for my store. Customer service is excellent! Highly recommended to any store owner.