Reviews for ReturnX: Returns & Exchanges

Easy to use solution with super nice support team. You must try it

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests. Also looks very clean + THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

Amazing service! Greatly appreciate the timely help by Mr.Yash in times of need. ReturnX is an excellent service which has streamlined the return process for my store to a great extent. 10/10 recommended to all the up and coming shopify store owners. Kudos !!!

A smooth process flow handling return request from ReturnX. Kudoos to the team behind ReturnX, specially Amey who turned back around the clock for any queries. Grow Big!!

Yash and his team have significantly streamlined our shop's return process and impressively customized every feature we requested promptly. They are always accessible for queries and consistently find solutions to meet our needs. Their exceptional service and communication are commendable. I highly recommend ReturnX to anyone seeking a seamless return process for their shop.

Es war sehr unkompliziert sie zu installieren. Wir benötigten allerdings eine längere Rückgabefrist, als shopify vorsieht. Das haben die Entwickler dann mit shopify geregelt. Tausend Dank! Der Ablauf - auch in Verknüpfung mit billbee und einer automatischen Gutschrifterstellung - ging ohne Probleme.

Took us 2 minutes to setup. Customizing our policy was a breeze and it was seamless with our workflow.

Huge shoutout to Amey and Yash for handling everything from the setup to training my team to use it. Our process went from 15-20 minutes to less than 1 minute per request. The ability to check images and comments before items get back to us is a huge time-saver and helped us reduce return fraud.

Thanks to the ReturnX team, they helped us catch a crucial issue with our product images. Fewer returns, happier customers, and a smoother ride for our team. Highly recommend this revolutionary app!

Highly recommend! Using ReturnX has made returns easy and stress-free for us. Pairing it with iThink Logistics was quick and smooth and now returns is just a 1 click thing! Thanks to Yash for helping us set up this exactly how we wanted it!

I dont usually make review im just starting but what i can say is that they are really reactive and helping on the chat. i usually struggle a lot to set up new app. by replying to customers they made it easier. i gave up on a lot of different apps. because i couldnt figure it out

ReturnX has been a real game-changer. With customized return policies, we've curbed return fraud and fostered more exchanges and upsells. Our customers are definitely happier. A special thanks to Amey for making the onboarding so seamless!

This app is a lifesaver for merchants dealing with customer returns. It simplifies the process, eliminating tedious emails. Plus, the support team is super quick and helpful. It's a must-have for making returns management a breeze.