Reviews for Return Prime: Return → Revenue

Great customer support!

A very wonderful application. I received a service from Vander who helped me with everything. Thank you all.

I just installed this app to my store. So I can’t really give a review on the app as of yet… but what I will say is that the customer service representative are phenomenal and I had the pleasure to be assisted by “Wonder” she was patient and such a big help she made sure to answer all my questions and help set my entire account up with the app. Keep up the great work . I will follow up with a review about the app once I see how well it works for my store

Had a minor issue but support from Wonder who immediately helped me with engineering team to solve the issue. Great support and thanks to prompt response.

Been on Shopify for more than 4 years and never experienced the level of helpfulness and enthusiasm from customer service as I did from the Order returns team. Answered all my questions and helped us get set up with ease. Highly recommend.

Recently used Return Prime and it's a game-changer! User-friendly, quick processing, and clear updates at every step. A+ for simplicity and efficiency. Highly recommend!

Bummer

2023-11-09

India

Awsome service and chat support

Great app, great pricing and support that are nice, helpfull and supportive!

good service

very good customer service and easy to use platform. would love to be able to manage warranty claim.

Helpful and knowledgeable service. Very much appreciated

all is perfect thank you for the great help

Really happy with support by Greeva Mishra

Good responce

Easy to use and makes organising returns and exchanges super easy! Have only had 1 issue with the app as it wasn't loading but it was fixed within 30 minutes of talking on live chat. Great service and would recommend!

We've been using Return Prime for around 2 months, and it has already improved our post-purchase experience by A LOT. Their support team is stellar and always ready to help. Almost all our queries were resolved within 24 hours. Most importantly, the variety of integrations and the user-friendly platform make it worth every penny. Highly recommend it to any business seeking a smoother and hassle free post-purchase journey.

Tara Style

2023-10-25

Switzerland

Sehr schneller, freundlicher und kompetender Support via Chatfunktion. Es wurde mir sofort weitergeholfen und ich konnte mein Anliegen so gut bearbeiten. Vielen Dank

The interface is clean, and customer support is excellent.

Super easy to set up and great customer service. Would recommend for anyone starting out in e-commerce.

I have had a very positive experience so far with the customer service chat with Return Prime! It's been great!

I had a call with Greeva from customer service to help me set up all of the functions we were looking to implement. She was very helpful and took me through each step to make sure I had everything I needed. Excellent customer service, and a great app! HIGHLY RECOMMENDED.

I have been using this application for a while now, and impressed with its user-friendliness and the exceptional customer support they provide. From the moment I started using this app, I was blown away by how intuitive and easy it is to use. The interface is sleek, and navigating through the various features is a breeze. Even if you're not tech-savvy, you'll find yourself comfortably using the same in no time. What truly sets apart is their customer support. I had a few questions and encountered a minor issue, so I decided to reach out to their support team. To my amazement, they responded promptly and were incredibly helpful. They guided me through the issue, ensuring I had a seamless experience. It's clear that they genuinely care about their users' satisfaction. The combination of a user-friendly app and superb customer support is a game-changer. "Order returns by Return Prime" has made my life easier, and I feel confident knowing that if I ever need assistance, they're there to help. This level of commitment to their users is rare and commendable. I highly recommend this application to anyone looking for an app that not only gets the job done but does so with style and exceptional support. Thank you, "Order returns by Return Prime", for making my life easier and more enjoyable!

The customer support executive was outstanding. His name is Mark, please give him a salary hike.

Amazing customer service! Always there to help and figure out any issues you have. Patiently solves and listens to all your problems.

Greeva provided invaluable insights and clarity regarding the product. As we're preparing to launch our new store on the 25th of this month, her expertise in product description was essential. Despite me being based in Seattle, she tailored everything to meet my needs. Kudos to her, and I look forward to collaborating with her again.