Reviews for Return Prime: Return → Revenue

INDY Sunglasses

2023-06-01

United States

The team at Return Prime are incredibly helpful. The app is super easy to navigate too, it has made my returns & exchanges for my customers a seamless process. Thank you!

Excellent returns app and the support was quick and wonderful! Lots of inbuilt functions on the free plan

Wonderful service and superb support system. I recommend this app for easy return and exchange policy. GREAT

Return Prime also impressed me with its excellent customer service. Whenever I had a question or needed assistance, their support team was readily available to help. They were professional, knowledgeable, and genuinely committed to ensuring that my return experience was smooth and hassle-free. Their prompt and friendly responses made me feel valued as a customer.

I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!

It is a great application that you will need in your store, and they also have the best support team that I have ever dealt with, especially Mr. Shubham, who does an amazing job and makes your dealings with the application easy and beautiful. I recommend this application to you through my personal experience

Great and a well thought app. Have incorporated all the features required in a return module. Support team is super active too!

I would recommend this app for the level of dedicated customer support I received while setting up my return process.

We just installed the app a few days ago and we were still not sure how to operate properly and had a few questions. Great support! Thank you, Wonder.

Return Prime is such an easy to use app. Customer service is very good and they support always. Return Prime has helped us to manage the returns easily. It increased the customer experience for our customers. I highly recommend to anyone looking for simple to use return system!

Wonderful experience. Complete reverse order process automated. Recommend to add more LSP partners and create a provision to refund while picking up the order. Fabulous team for responding and closing the queries raised.

Wonderful experience. Return Prime is such an easy-to-use app. Customer service is very good and they support always. We are using Return Prime for some months now and we love the app, as all return handling is easy and straightforward. Excellent experience so far.

Great support experience from WONDER. also the app is great, and they will add more functionalities in the future.

Good customer service! The support team help us set the app perfectly! And let us know how to use the APP will be more suitable for our store

Amazing A+ service! Always there to help immediately and one on one click by click service! Love it!

If I could 50 stars, I would. Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.

I was able to live chat with someone right away after downloading to customize the app to fit my needs. The chat support is super helpful.

We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!

Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it

Wow wow wow! The onboarding experience was super easy. I had a slight hiccup with the installation, but their amazing customer support Wonder was an absolute dream in helping me not only install the code, but customise the graphics to correspond with our website. All the while communicating with some kick arse GIF's that made me smile while I waited. Once I thought our conversation was coming to an end, they said they would quickly check our logistics integration. Like, talk about going above and beyond.

Top app for returns and exchange management. The setup allows for complete customization. It is very nice that support listens to customers' needs and develops the app in their image. We have been using it for about 8 months and it has developed incredibly month after month, adding more and more features. Top customer support and super nice!

best app alos integrates with indian lostics provider as well everything is good also the developer is supportive

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction. Thank you so much.

As a startup I took a free plan to get started and I had some problems. I wrote on the chat, I got a quick answer and I spoke with an exceptional person "wonder" who did everything to solve my problem. Now everything is working properly. very professional support i really recommend.

Easy accessible and user friendly. it saves our time and also convient for customers too. Support is up to the mark.