Reviews for Reputon Customer Reviews App

Great little app. No fuss or trouble just install it and let it do the hard work for you! I'm only on the free version which is quite basic but really can't complain for zero cost.

Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.

great app works very well easy to use and great for the customers to leave great reviews thanks and great support

GREAT APP FOR YOUR BUSINESS must download so you can build trust with all your customers

The app was easy to install. I really enjoy the automatic fixes to online SEO issues. I wish they have a solution for offline backlinks to high authority websites.

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

I just recently downloaded this app and I have no complaints at the moment, so I will give it 4 stars.

great ap, it was easy to install, free to start with 50 emails a month! and it directly gave us some new good reviews!

Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!

Excellent Control System. Would recommend to have a good way to control the feed back from your customers.

A very nice app which does a great job, great to have the opportunity to respond to our customers on less good feedback without no fuss. We give our thumbs up for this. Only thing was a few misspelling for translation. They promised to take care of this soon.

Excellent App. Easy set up and efficient in getting reviews for your site. If you are looking to get reviews I recommend this app.

Estoy comenzando a utilizar el app mas adelante estaré dejando mis comentarios. Thank you . gracias.

Amazing app. I used it in my previous store and it worked a treat. Hopefully, it does the same on my New store now www.starprintz.co.uk

Tricia's Gems

2020-05-23

Canada

I always am apprehensive about using apps, So far so good. I was looking in Podium which is very similar but Reputon works and is way less cost.

It looks good, and so far it works, but haven't implemented everything yet, but so far so good. Looking forward to get more google reviews

Amazing. I have gotten a few more reviews now on google and I expect to get more in the future. This will get me better ranking and more buyers.

I used this app to increase my google rating which was very bad when I took over the business , two weeks in and now we're 4.6 Great app highly recommended

I was expecting a bit, and I mean a lot, better. I was expecting to know the customer's reviews and have not had one single information. So I don't know where you send the emails and i don't know if the customers respond and what is their response. We have had quite some traffic in our website, and I can't control to whom you sent the emails. More information is needed to get a better rating.

I enjoyed install this app in my online store and trayed Thank you so much for this helpful way to keep contact with my customer

This app is great and very simple and easy to set up and maintain. It has prompted our customers to leave positive reviews. Recommended

This app is great. It notifies me when reviews are only "satisfactory" - allowing me to contact the customer to find out what the issue is and resolve it to make them happy! So glad I added this app to my shop.

This app is really good in filtering the bad feedback. Very user friendly, it is very easy to set up. Good customer service, replied to me within a day. The only thing I wished if I could see the list of customers this app has sent the email to, instead of just numbers.

This app is simple to set up and easy to maintain. It has prompted our customers to leave positive reviews. Recommended.

2nd UPDATE: I had to take off two stars after using this app for a while. Yes, it works; it does what it says it will do. However, randomly assigning review sites to customers by chance is not the best way to go. I had a customer email me and say they'd love to write a review, but Reputon took them straight to Facebook, which this customer does not even use. I figured there was some sort of smart tracking that would have assigned the proper review sites the the most compatible users, but apparently not. The reason I took off the second star is because you have to upgrade two levels in order to select the frequency of emails going to the same customer. I don't want to annoy my customers with review emails, and I don't mind paying for the app, which I would gladly do if the frequency option was available on the first level upgrade (lite for $9.99) instead of just the second level (standard for $24.99) and above. I hope to see these two things resolved/changed, or I will be in the market for a new servicer. UPDATE: App has not been installed for a full week and I'm already seeing reviews. If you had doubts, ignore them and give this a try - it works! So far so good. Love the customizable layout, looks clean and professional. Hope to see some more reviews from this.