Reviews for Reorder Master ‑ Repeat Orders

操作は比較的シンプルで使いやすい方だと思います。 当然日本のショップでも十分使えます。 「マイページの注文履歴から再注文」と「再注文を促すリマインダーメール」の機能を活用しています。 感心したのがチャットでのサポートがとにかく親切で早いこと。 チャットは英語ですが自動翻訳で日本語でやりとりでき、分からないことがあったらすぐ対応してくれます。 サポート体制にすごく感激しました。

Excellent and quick help in making a change to the app for me. Thank you!

Frozen Dessert Supplies

2024-05-08

United States

Great customer service, great tools

Asian Food Grocer gives this app 5 stars, it does exactly what we needed the app to do, our customers are able to reorder from their last orders, and customer service was nice and had a very fast response time and helped us out with any problems we had with the app. I would highly recommend this app to any store that are trying to give their customers access to reordering. Two thumbs up

The app installed and worked with just a few clicks, hopefully making the customer's journey much easier. We needed a bit of help with an error that occurred at checkout. Support was instantaneous and incredibly helpful. Thank you Shruti!

Great functionalities and a support team that is top quality, both in regard to response time and the quality of help. They have been very helpful in setting up the exact functionalities that we’ve been looking for

This is a game changer for me! It makes it very easy for customers to re-order any product. The support team have been amazing and extremely helpful too!

This app will be very useful for the customers that regularly order large baskts of items from us as it should save time and maybe even increase AOV by reminding them what they bought before. Set up was easy, I used the support team and in 15mins I was up and away.

The App works great and their support is on point. We have been using it for years and I know it has helped. update 2023 - i reached out to have some extra coding to link it with rebuy and they did super fast and no extra cost to me

Great app support and easy to use. We had some specific requirements for our store that the dev team of the app was able to implement for us within a short amount of time! Definitely recommended!

Relatively easy to install. Now checking to see how to setup automatic reminder SMS/email for customers to easily reorder.

Very easy to customize to give our customers the option to make their ordering process even easier!!

Thank you so much ! A++ APP and great customer support! <3 Supporter for life! <3 I appreciate everything that you all have done!

Thanks for solving all my problems rapidly. Easy Installation guide. Great customer service provided by Shruti.

Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.

Great customer service provided by Shruti. The App has seen a massive improvement since I last installed. It's simple and it works. Amazing! 100%

Easy to install but the buttons looked a bit "messy" (we're using a Shopify 2.0 theme and this is not unusual). Asked the team if they could help and it was rectified in a matter of hours. Am yet to promote the customers and they've already started using it. Very pleased. Thanks!

They will set it up for you. Easiest app installation yet. Customer service is very responsive, friendly, and helpful. I would definitely recommend this app to anyone who has lots of repeat customers.

Perfect integration with their App builder. The bundle of products they offer plus the excellent service from the whole team will help you position a strong tool (app) in the market, very professional looking, fully functional and with the best team behind! 10/10

We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app. Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time. The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder. If you have a subscription application, please double check first if this or any re-order app is compatible to function well.

So far so good. Support is awesome, fast and responsive. Got the set up completed for us and looking how we wanted. We are going to test this app for the next few days to be sure it's working with our other installed apps. Very happy to have found this option for our store. Thanks to Amit for all the help!

Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!

Top Service und ein super Support. Wirklich zu empfehlen. Die Kunden lieben die Reorder-Funktion ebenfalls.

Really helpful support and great app! I would recommend to anyone looking for a good way for customers to reorder

Fonctionne bien, mais on a du faire quelques ajustements du côté de la mise en page parce que ça ne s'affichait pas bien.