Reviews for ReConvert Post Purchase Upsell

alex answered my questions

The app has been a game-changer for my business, significantly boosting my conversion rates. The support team is exceptional, especially Alex, who went above and beyond to help me configure the features for optimal performance. Their dedication and expertise are truly impressive. I highly recommend this app to anyone looking to enhance their conversions.

Alex es genial y muy solvente. Además, responde rápido.

I haven't had the time to test the effectiveness of the app but they do have amazing customer support! Many thanks to Alex, he has been really helpful

So far, very easy to use and already have seen results. People really do interact with it and some take advantage of it. It offers more than just discounts. It can collect info like "why did you buy this" and people's birthdays for marketing. The customer service has been excellent as well. I'm using the free version so far and as my store scales with this, paying for it is a no brainer. Also, Alex helped me adjust my store not to collect shipping within a few seconds. Awesome customer service. Lots of apps don't have 24/7 customer service.

Anastasia was a very good helper.

vlademir was really helpful for turkish language support. thanks :)

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Big phat review to Vladimir - whom helped met at 03:55 in the morning whilst i was in the Netherlands :)

one of the best apps that helped us, and I highly recommend it to all businesses. incredibly simple to set up and use, with excellent customer assistance

I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade. The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work. They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming: "A new ReConvert is available! Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer." Save yourself the time and headache and stick with the original version. I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.

Ash was very Knowledgeable and helpful.

A total newbie and needed the standard discount rate adjusted - which I couldn't find - then Ash quickly responded and helped me out! Great CS employee I would say ;) Besides that, the app works super easy!

Hey! Thank you for your 5* review and I'm pleased you are happy! Was there someone in particular who assisted you today? Let us know care@reconvert.com :-) Always here for you 🖤 Avraham | Customer Success

I spoke to Alex and he was super helpful! He told me what the issue was and put a fix in place straight away! Thank you Alex!!!

I had problems installing the application, but then the good spirit Alex appeared and did everything for me. Thank you Alex

Application facile d'utilisation, avec des fonctionnalités gratuites, le service d'aide est rapide et efficace. Je recommande vivement !

Super support!

Alex was super helpful as I set up my thank you pages! :)

Betrouwbaar en snelle bezorging

Le servive est rapide et efficace. J'ai rencontré un problème avec l'application et Alex a été réactif et a su trouver une solution. J'étais à 2 doigts de noter 1 étoile. Après ce service et l'efficacité, je mets une note de 5. Merci au support et encore merci Alex :-)

Hey! Thank you for your 5* review and I'm pleased you are happy! Was there someone in particular who assisted you today? Let us know care@reconvert.com :-) Always here for you 🖤 Avraham | Customer Success

This app looks like a good. But Anastasia of this support don't know well about features of this app. I have requested to her about a feature of this app but she said me that the feature doesn't exist continue. Bad support!

Awesome service by Saumya! Been helped really well, super fast response when I had some issues and questions. The app itself is great as well, many Shopify apps look great, but turn out quite bad in design. This app that what it promises and gives you freedom to change it to your liking. Best app use for my shop.

Alex is a great help ..we highly recommend this service—excellent response and great answers to all our questions.. delighted customer.