Bohmey Beauty
2020-11-17
United States
They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.
Sonage Skincare
2020-11-17
United States
Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.
2020-11-17
Portugal
It's simple to use, but sometimes the communication with shopify is not 100% clear refund through shopify or recharge). We also had issues with the translation app "Translation Lab". I find the price a bit elevated when comparing to alternatives. Super happy to see quality of customer service.
2020-11-17
United States
I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!
Nate Personal Care Inc.
2020-11-17
Canada
This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com
Oakland Coffee Works
2020-11-12
United States
Great support through the onboarding process. Has done everything we expected for supporting our subscription offering. The new theme for the subscriber portal is a huge improvement.
Coffee Snacks
2020-11-12
United States
The entire team is great. Quick responses and easy to understand instructions - even for someone like me who struggles with all things technical.
thebeerclub.ie
2020-11-11
Ireland
I use this app to manage a few different subscriptions. I had a small issue with something and I had it resolved within an hour of me sending my email for help. Highly recommend!
2020-11-11
United States
This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.
2020-11-09
United States
We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.
2020-11-09
United States
We use ReCharge on many Shopify stores, both large and small. It is the most advanced subscription platform out there, with a great developer experience. I highly recommend it.
The Purr Package
2020-11-09
United States
It took some work getting started with setup, but once we figured things out, the ReCharge staff was very helpful.
2020-11-06
United States
We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.
2020-11-06
United Kingdom
Recharge have been great partners to have and a great team to work with. Excited to keep innovating together and offering more convenient subscription offering to customers.
Boutique Heidi Handkerchiefs
2020-11-06
Australia
I wish i could give 5 stars, but it is still not set up after many many emails. I am so disappointed in this app. it has cost me a lot of sale, I cant even launch it because of all the issues. which I am sure could be resolved if I was responded to quickly and with detailed information