Reviews for Recharge Subscriptions

This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

Fast response. Comprehensive and has supported sales growth.

Juan gave excellent customer service and solved our issue very quickly.

We have been using ReCharge since 2020 and are impressed with the improvements made over that time. Our interaction with the support team is rare since the app runs pretty well, but when we need extra help we always reach out to Nick at e-shop Genius to take care of any custom tweaks. He is always responsive and takes care of anything we need. Cheers!

Fantastic support

A+ response time.

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources. For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme. The app is incredibly user-friendly, and managing recurring orders is effortless. Highly recommend for any business looking to boost their subscription model!

Vuk thank you for your attention to my immediate assistance today.

RYZE

2024-09-17

United States

I was amazed at how the team handled my request. I'll surely recommend you to the others.

RISE311

2024-09-17

United States

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

Pentire USA

2024-09-16

United States

Eduardo was really helpful! Thank you

Excellent app! The customer service is great as well, specially Bryan. We recommend this app for your website.

Barkyn

2024-09-12

Portugal

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.

Epic Water Filters AU

2024-09-11

Australia

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us. Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup. Would highly recommend

Juan was extremely helpful in resolving the problem we had. Thanks again for the assistance.

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Their customer support is always helpful, especially with bulk actions for subscriptions.

Thank you for your five star review! - Ty Bailey | VP of Services

Vinse was on hand the whole process to make sure the Recharge integration ran smoothly. Vinse was always ready to hop on call to assist with even the smallest of queries. Technical support is also quite quick at responding.

Great App and great support, amazing :)

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

Recharge Support found the solution to our issue very quickly.