Reviews for Rebuy Personalization Engine

I was referred to ReBuy when looking for an app that would allow us to do in-cart add-on's. I got that and SO much more with ReBuy! I'm really excited by all the cross-sell, up-sell, and "bundle" options that ReBuy enables, and appreciate how helpful and hands-on their team has been with getting us set up perfectly. Would definitely recommend this to anyone with an ecomm store!

Juice Beauty

2020-08-04

United States

We used this app to enable upselling on product, Cart and checkout pages. Could not be more pleased!! The customizability and speed of support are awesome

the app is super powerful and the team is incredible. excellent customer support throughout the whole experience

I cannot say enough about the customer service. The team inside the slack channel are by far the most responsive I've worked with. We use this app for in cart & in checkout upsells, it is fast, easy and most importantly customizable. Add this app if you like money.

I had been looking for an intelligent upsell/cross-sell solution that would still allow for customization and fit the nuances of our product offering. Rebuy came highly recommended from other Shopify+ store owners I know. Support from the dev team is without comparison. These guys are responsive and intelligent. They have gone above and beyond to understand our needs, customize a solution, and help us utilize the recommendations in ways that immediately had a positive impact on our bottom line. The take-rate on our upsells is incredible, and we've just started tapping into the potential of the app. I can't wait to see where these guys go from here. I know they're constantly improving and rolling out new features based on real-world customer feedback. I'd give 10 stars if possible.

Such a great app. Easy to install and makes us a ton of money. We can build out custom funnels and upsell specific products that are usually never popular. 5 stars for sure.

Amazing app and the team is super helpful! They are so responsive and give great ideas and recommendation to increase AOV. Definitely recommend!

Pura Vida Bracelets

2020-06-18

United States

You definitely get the white-glove service working with Rebuy! Our team is always skeptical about working with another Shopify app/partner but we have been absolutely blown away by not only the capabilities Rebuy has to offer but also the level of support. Because of Rebuy, we are now able to offer one-time add ons on our ReCharge checkout and have seen an insane adoption rate. There's never a shortage of new features the team has up their sleeve. They constantly keep us on our toes and have us thinking of new ways to optimize our subscription model. We're looking forward to continuing to work with and innovating our subscription experience with the Rebuy team!

Great app! We use Rebuy for product recommendations in the PDP and checkout. Awesome way to get exposure and movement on some of our less-known products, and increase AOV. Highly recommended!

Love this app! The support team was excellent. Upgraded my theme with gorgeous up-sell functions! Would recommend! :)

Incredible customer service. They had us up and making money from this app within 15 minutes. Looks great out of the box. Excited to see the difference this makes and how what future features are rolled out with such an agile team.

John was amazing, one of the best customer support services I have received on any Shopify app, by far. They're gonna add abandoned cart emails too, can't wait for that! :)

Thank you so much for free support about locating widget and your app! We definitely recommend this app.

It was crucial for my business to have a one-time add-on for my subscription product. Rebuy is the perfect app to do it as they are integrated with ReCharge, and they have a highly reactive & great team to help to implement this feature (in just a day).

What's the quickest way to add AOV and revenue? This app! John and the Rebuy team is there all the way from installation to launch to optimizing different cross-sell widgets throughout the site. My favorite so far is the Recharge subscription checkout integration. I also like how they track cross-sell sales by updating the line item product properties so you can create custom reports later on. They also have a great slack community with liked mind e-commerce individuals that are constantly giving great feedback and feature requests. With a 30 days free trial... it's basically free revenue. -Chris @ Verve Coffee Roasters

First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!

John and the team at Rebuy are incredibly helpful and invested in making sure the app integrates well with your store, and provides tons of value. Highly recommended!

The staff at Rebuy is incredibly helpful, and their feature set is much deeper than is readily apparent. They were incredibly accommodating to building us out customizations, and their upsell features are proving to be a vital part of our strategy.

One of the easiest apps to setup cross sells and repurchases we've found. Their customer service is amazing. Highly recommend Rebuy!

We just started our trial and it's been such a great experience working with the Rebuy team (shoutout to Dylan for helping us get set up!). Apps rarely have good support, and Rebuy nails this with their Slack channel. The beauty of Rebuy is they will customize their various tools to match your store, so it doesn't feel off brand. And they're super flexible and open to ideas, which is awesome!

Quick to respond when need help and efficient at resolving any issue. Great app for follow ups and upselling.

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

AMAZING customer service! John was always available to solve my questions regardless of the time zone difference. The app is everything I was looking for, easy customisable product page crossales, quick to set up and overall made my life easier! I've tried 3 cross selling apps before Rebuy but none of them were this good. Plus you have a top customer service team to help you whenever. Defy recommended!

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.