Reviews for Rebuy Personalization Engine

SaltWrap

2022-09-16

United States

swiss army knife app., AND great support crew to back it up! You're crazy if you are not using Rebuy

Caveat: we are still very new to this app so we will publish update once we have used it for longer. So far we are happy with the results. It seems to do what it claims to do. After a few initial difficulties, Rebuy support (Bradley in particular) really helped us get going. In the middle of our onboarding we heard that Rebuy has entirely overhauled their pricing structure but luckily we got in before that so we are grandfathered into the old pricing structure! If not for that a small business like us would not have been able to afford the new pricing. We are optimistic and excited about this app; let's see how it goes!

This is a fast and easy way to boot A.O.V and increase the number of return customers. Very easy to use and has some great features. Highly recommend!

Must have Shopify app - end of story. Increase AOV, conversions, and UX. Support team was super helpful as well!

Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'

So far, really impressed with how Rebuy makes very technical things related to optimizing upsells and AOV incredibly simple. Takes a little bit of setup work, but the value is undeniable. Also, support from the team is top notch in helping you succeed which is much appreciated!

Stash Tea

2022-09-13

United States

The whole Rebuy team has been a pleasure to work with from initial integration, all the way through optimization. Between the friendly and helpful team and the results themselves, I am a Rebuy advocate.

This app is great for converting one-time purchasers to subscribers. It's also good for upselling after someone adds a product to their cart. It is more than paying for itself in these ways!

Dante has been a great help and always following up on our account. Rebuy has helped us customize the checkout experience.

This app is great for converting one-time purchasers to subscribers. It's also good for upselling after someone adds a product to their cart. It is more than paying for itself in these ways!

We are about to turn this app live on our site and we're super excited. This whole process has been very simple and smooth considering we have no tech person on our team. Aaron Dungca has been with us every step of the way and could not have been more knowledgeable, positive and helpful. He is incredibly responsive and patient and an amazing asset/representative of the company.

Have really enjoyed using Rebuy so far - it helps drive higher AOV and our customers really like being able to easily add products to their cart. Highly recommend!

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Rebuy has helped our business generate thousands of additional sales through their help in setting-up post-purchase offers, cross-sales, gift with purchases, and in helping us implement their Smart Cart feature. They have a great team of developers and account managers that are passionate about their company, knowledgeable about the subject and processes for implementation, as well as, simply just exceptional people to work with. Their communication has always been quick and helpful. Overall, as one of the first brands to begin working with Rebuy, it's no surprise that we've seen them grow into a powerhouse within the E-Commerce industry in just a few years. Rebuy has our full endorsement and we're excited to continue working with them moving forward in the future.

Relatable

2022-08-31

United States

Very useful app, great customer service! Shout out to Matt, Nick and Isaac for continuously going above and beyond!

The shipping bar + in cart suggestions increased my AOV and the support team even custom-coded things specific to my needs. Amazing!

Rebuy has helped us to create the personalized customer experience we've been wanting for our users. Features that we thought we'd have to custom-build, they create a solution for. Thank you Rebuy!

fantastic App. even better support team. There is a bit of a learning curve, but once you get a hang of it, it can do a lot. Definitely recommend.

The app itself is great! Pretty easy to use and straightforward. I gave it 4 stars because there's some workarounds needed if you're not on Shopify Plus, but Jeffrey from the Support Team helped tremendously throughout the week to help get a widget up and running for us. Looking forward to using this app for other upsell and cross-sell promotions!

Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!

This is a great app to increase AOV. Great Customer Service. It is a must-have if you operate with Shopify.

Felina

2022-08-24

United States

Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!

Bunker Branding Co.

2022-08-23

United States

We had Rebuy setup for months, but never used it properly, so we decided to delete the app. When Dante, with rebuy found out about this, he and his team worked tirelessly to regain our business. After several calls, we re-installed the app & couldn't be more pleased with our decision. Dante, and all of the team with rebuy, have been first class people to work with. They have shown my company dedication and attention that shows this company cares not just about the bottom line, but the customer's success as well. The team did not just stop at regaining our business, the hours dedicated to us has continued since our re-install. The team has dedicated so much time to making sure we are properly using their app this time around. The results are already starting to show. Only gave 5 stars because they didn't offer 10! Thanks Dante and Rebuy!

There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.

Ian was so so helpful with getting all my businesses set up with rebuy! I have 3 different sites and we implemented upselling throughout all of them!