Reviews for QuickSync for TikTok Shop

Great help from the online chat! answered my questions and helped me all the way

Excellent customer service

Very useful software for tiktok shop syncing.

Amazing service and help from joesph

Omar was brilliant with helping syncing all our products to Tiktok. So helpful and very quick at responding to live chat

they have terrible customer service i tried to get help from their agents they assumed they were syncing my products but it turned out that only half of the data was synced

omar was excellent! he helped me with everything and im so happy for his excellent service!

Omar attended to me today and he was very good and kind. listened and supported me accordingly.

I spent ages trying to fix the product sync, and Joseph fixed ti for me in about 2 minutes. Excellent service! Thanks

I give 5 stars. Joseph was so quick and helpful. He had my problem resolved in no time. Thank you so much for your help.

Omar was extremely helpful in his response. They precise, to the point and preffesional. Unfortunately QuickSync did not work where I live but he made it easier to understand why.

I had trouble connecting my Shopify store to TikTok Shop, but as soon as I logged into the website, an agent named Joseph popped up and offered help. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance. His patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Joseph thanks for helping me with Sync

Spoke to Joseph, a customer service supporter, and he was instantly able to help me and assist me in syncing my products. Was extremely kind and also gave me a guide and breakdown on how to do everything.

All when i thought i would be totally lost and up all night trying to figure how to sync my products to my TikTok Shop - Joseph pops up and does it all for me effortlessly. Cannot thank him enough. Excellent service from him!!

Omar was incredibly helpful in assisting me with syncing products using QuickSync for TikTok Shop. He was knowledgeable, patient and made the process smooth and stress-free. I really appreciated his support—fantastic customer service!

Profusion Cosmetics

2024-12-10

The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced. Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support.

My experience with this service has been nothing short of disappointing. The app is highly unreliable, working properly less than 10% of the time. When integration errors occur, it takes up to a week to resolve them—an unacceptable timeframe for any business. The management team seems completely indifferent to their customers' needs. I was promised a discounted rate for onboarding three stores, only to have it revoked without any warning. I discovered this change after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders unprocessed. It’s clear that their priority is profit, not customer satisfaction or honoring agreements. Although the customer service team is friendly, they lack the authority to make meaningful changes. To make matters worse, many of their 5-star reviews appear forced. Customers are pressured to leave positive reviews immediately after setup, often with a screenshot as proof. I strongly doubt many people continue using their service over time. Overall, this service is overpriced and unreliable. There are numerous better and more affordable alternatives that provide consistent functionality and genuine support without the hassle.

The service has been an overall terrible experience. The app is extremely unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team clearly shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they revoked the discount without any prior notice. I only found out after being downgraded to the cheapest tier, which disabled syncing and left 50 TikTok orders in limbo. Their decision to prioritize profits over honoring customer agreements is both frustrating and disappointing. While their customer service team is polite, they have no real power to resolve issues. To add to the frustration, most of their 5-star reviews seem disingenuous. They guilt-trip customers into leaving glowing reviews with a screenshot right after setup, but I highly doubt many customers stick with them long-term. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives that provide reliable features and genuine support without the headaches.

I had an excellent experience with Joseph while syncing my store's products to TikTok. After 2 weeks of hell and multiple failed attempts on my own and using the official app, Joseph quickly identified the problem and guided me through the process. He was incredibly patient, waiting for everything to load to ensure it worked perfectly. His support made all the difference! Thank you, Joseph for the incredible service. Highly recommend!

Gasser was an amazing person and helped me out so much. Made the transition from Aftership to Quicksync SEAMLESS.

Omar was really helpful and guided me through what I needed, would highly recommend him!

The support team has been exceptionally responsive and helpful. I would like to commend Omar, Normie, Arrianie, and Jayson for their outstanding service and suggest they be recognized with a raise.

Great customer service, especially Joseph

The app is very amazing. Especially support. Very good support indeed.