Reviews for QuickBooks Sync by Webgility

Sump Alarm

2024-09-24

United States

Webgility is a great tool, but it is frustrating for me that it does not post an exchange rate on Foreign Currency transactions. I have spoken with Webgilities technical support about this issue and their position is that QuickBooks should be posting the exchange rate. The outcome of this is that we have to manually change a couple thousand transactions each year that are sold on Amazon in Canada. Each transaction is posted as having a currency exchange rate of one. Last year, we had to take a $60K write down at the end of the year because of this problem with the Webgility integration. Outside of that (significant) issue, it works very well. I do love the feature that transactions can be unposted, settings revised, and reposted. That feature has been pure gold.

Battle Toss

2024-09-18

United States

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

Indie Lee

2024-09-17

United States

The step by step instructions were helpful to reinstall the extension, but I needed to have support dial in to fix my problem. As soon as he did I was all set!

My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me

The VacDaddy

2024-09-17

United States

So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.

Prerit Agrawal was amazing.. He answered all my questions and was very patient. Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..

Defense Divas®

2024-09-02

United States

It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1

Honey Truck Co

2024-08-19

United States

We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.

Momday

2024-08-15

United States

Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO. The team is super smart and capable. Thanks guys.

Flying Unicorn Wholesale

2024-07-31

United States

Wow! Excellent customer service! I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account. They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms. The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track. They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB). 5/5 review from the amazing on-boarding experience & available support for ongoing questions.

Sleepypod

2024-07-25

United States

Great customer service and software. Highly recommend this to any user who integrates quickbooks with shopify

Is an amazing product. Great functionality back and forth between the two platforms. Highly recommend.

Has been extremely helpful with resolving a recurring issue with syncing to Quickbooks online!

Excellent product. Faizan helped with onboarding and it was a breeze. This will save us hours per week by removing manual accounting processes.

Thorough explanation and detail in the intro call. Faizan did a nice job.

As a user of Webgility for the past few years. I can say that its worth every penny. its one of those apps that once its up it runs forever. It is just there to help your work load at anytime. Customer service is very knowledgeable and ready to help.

Friendly service and awesome onboarding sessions to help connect Shopify with Quickbooks and ShipStation. Great tool for automation.

Colorado Saddlery

2024-05-28

United States

Great customer service as always. The integration with Quickbooks is amazing and saves so many hours.

Excellent time saving tool -- lots of customization options. Great, friendly onboarding service.

Guardian Bikes®

2024-05-22

United States

Webgility is very simple to use, and the onboarding support team that helps set up the initial integration is fantastic. Using Webgility to configure the mappings between Shopify and QuickBooks is easier than any other integration tool I've used in the past. In addition to the ease of use and great support team, it's one of the less expensive options I found in my search.

Onboarding support has been fantastic and very detailed. Looking forward to moving forward with automation between Shopify and Quickbooks online.

Great product, much more flexible than others I've used. Also have a great onboarding process. Integrates everything from Shopify to QB

Get this App. They make it easy and will help you set everything up. A huge time saver.

We are so amazed by Webgility. It’s the best solution on the market! Many thanks to the onboarding team: Manish Manoriya and Prerit Agrawal. They are true professionals who provide our entire team with consultations. If a new option could be available, like synchronizing purchase order pages from QB to Shopify, it would allow us to update inventory immediately upon arrival. This way, the person receiving the inventory (without any access to QB) could display this information to accountants and automatically add inventory to both Shopify and QB.

Great! Good customer service