Reviews for QuickBooks Online Global

I just had the best experience! I was struggling with understanding the integration process and Ben popped on and was so patient and helpful. He even found me after I accidentally shut him down, lol! Amazing customer service is sometimes hard to find but Ben nailed it today!

Thanks you for your help Ben in setting up my connection between QBO and Shopify! Works like a charm!

Very quick and professional help from Nick. Easy to ask questions of and immediate responses. He has solved a few issues we had. The app itself works well but we have had to troubleshoot a lot of issues. Instructions on the app are minimal, so although it tells you generally what the problems are, it's not obvious how to solve them.

Sherwin did an excellent job! He answered all my questions with patience and professionalism. He took the time to help me connect QuickBooks and Shopify, making sure everything was working properly. I really appreciated his dedication and the time he spent assisting me. Outstanding service!

Nick was great supporting me with my queries and this works perfectly now!

I wasn’t too sure how to go about integrating Shopify with QuickBooks Online Global, and honestly, the process felt a bit overwhelming at first. But Ben from the support team made all the difference. He first helped me over email, and then followed up with live chat support to walk me through everything step by step. He was incredibly nice, patient, and genuinely helpful. What started as a scary move from Excel spreadsheets to QuickBooks Online ended up being smooth and much less stressful thanks to his support. Really grateful for the excellent customer service!

Best connector, best support, they are WONDERFUL!! Thank for the help Francis!

Very seamless app. I had a small issue to fix when syncing my first order, it was new and unfamiliar for me, but Sherwin took care of it in a matter of minutes. Very happy to have such good customer support. Everything looks good, it automatically syncs and matches my transactions in Quickbooks.

I had a problem and Nick said “solved”. I’m so grateful!

BEN m'a beaucoup aidé avec la synchronisation de mes commandes dans Quickbooks. Super service!

The integration with Shopify is seamless! Very easy and quick to do and I love how quickly you can start covering your accounting! The support team is fantastic - very responsive, knowledgeable and resolving any questions super fast. Ben was supper helpful. Thank you so much!

Francis, my support agent, was super helpful and professional. He helped me troubleshoot my problem with patience and was very knowledgeable on the subject. Thanks Francis!

Ben was great in helping

Sherwin was very patient and knowledgeable. We are still working through some integration but he was very patient.

Sherwin was great, Helped me sync everything!

The integration works and there is support from the OneSaas Team

Worked with Support (BEN) and he was great. Made is so that we could import records further back in the history than the plugin wanted to by default. Answered all of our questions, and made the process fairly easy.

I made an error in my setup, and my support, Ben, was super helpful and fixed it right away! Twice!!

The app itself is frustrating, but the support from Francis has been awesome.

After a little bit of tinkering at first, I managed to get my sales data very smoothly into quickbooks. You can only sync back one month, but Ben from customer support very quickly managed to go back further for me without me needing to do anything my end. Really easy once you get going.

Support helped me solved connections issues rapidly and efficiently. Thank you FRANCIS, you were awesome !

Nick was quick to resolve and explain my issue. Thanks!

Wow!!! I just worked with Francis in Customer Support and it was the BEST experience ever. I have been struggling for days to figure out the set up for Syncing between Shopify and QuickBooks only to keep hitting hurtles. One chat and Francis got me all set up. It literally saved me hours and days!!! Thank you Francis.... You're the BEST.

Solved my issue super fast! Great Communication as well! Thanks Nick!

Spoke on chat with Nick today, he was very helpful, quick and resolved my issues easily. Would be nice if there was out of hours cover as well