Reviews for Webgility QB Desktop Sync

We have for over 2 years now used Webgility to sync Quickbooks inventory with Shopify. On most occasions the application works but when you run into troubles, the tech support at Webgility is most supportive. Aman helped me today and also taught me to sync products. That there is a live person to walk you through issues, is something I most appreciate as a small business owner.

I had a problem with Shopify Tips not being set up correctly on my end. And that was keeping my automation from completing. Kanishk was able to help me get this fixed in just a matter of minutes! Very pleased with the level of service!

This software work exactly as advertised. When i had I had a little hiccup Icall and Talk to Shoeb and he was very patient and fixed the issue quidkly.

HornBlasters

2021-10-13

United States

great consistent customer service and useful application. Pratul was very helpful and concise and saw the issue through to the end.

Posh Baby

2021-10-01

United States

Always very helpful. Smita was very quick to help resolve the disconnection with Quickbooks Pro. Very happy with Webgility and the ease of use.

I kept receiving an error code that no items or one or more of my amounts was not associated with an item in Quickbooks. Kanishk was readily available to help with exceptional customer service. The issue was quite simple to fix and reconnecting to Quickbooks with the Webgility extender resolved the issue. Thank you for the wonderful customer service!

Himanshu He helped us in updating the Woo-commerce module and which results in downloading the refund and orders successfully. We have posted them into Quick Books as well. Thanks!!!

The customer support team are excellent, and very handy for any issues. I have been with them for 1 year, and now extending another year. Thanks

Kanishk - Your customer service is always great! I dont have to wait to get an answer and all the reps are extremely helpful. Thank you, Kanishk!

Kanishk Fast to reply & overall helpful with syncing our products from quickbooks to webgility . !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mainstreet Collection Online

2021-05-11

United States

Himanshu Excellent assistance with resolving our problem. Himanshu helped in connecting quickbooks with webgility and was very patient and understanding of our problems. We will continue to use Webgility for all of our sales channels!

Himanshu was very helpful in connecting our Webgility to Quickbooks! Now everything sync with Quick ..

Shobhit helped me with the proper mapping of my Shopify store products to my QBO inventory. This makes tracking my inventory so much easier! downloaded latest items from quickbooks and shopify

DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.

Great app - makes syncing between Quickbooks Online and my store easy. When I get stuck, support is there to help!

Webgility is the key to integrating our quickbooks with our shopify store. It works well, I just wish there were maybe more tutorials available to learn the software.

Pit Viper

2021-01-21

United States

I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.

The support I received from Nikhlesh Verma was very comprehensive and effective. Although we couldn't resolve the accounting matter regarding Sales Refunds, this was a functionality issue and not an issue with Nikhlesh. Nikhlesh was very good at helping me.

Very helpful customer service and software, highly recommend, saves me a ton of time! Thank you Webgility for your wonderful team of support agents!

Webgility has been a tremendous time saver and a reducer of errors. We link a couple of website to it and then it talks to QuickBooks Desktop. We really ramped up our online presence in the last couple of years and Webgility has been instrumental in this growth. When there have been issues, the tech team is quick to respond and very patient. There has been nothing that has not been able to be resolved. Our account manager Shoeb has also been a great resource in the initial implementation and follow up support. He checks in regularly to make sure our needs are met.

This app saves me so much time in my bookkeeping. The support is helpful and quick to respond as well. I highly recommend!

Swapna was fantastic. The best Webgility rep I have encountered. Highly recommend once you get it set up correct and learn all the things it can do it is a huge time saver. Thank you very much.

Shoeb is our account manager. He has worked very well with us and has directed us to the right support team to get our issue resolved. We use Shopify and Amazon as our shopping carts and Webgility sync's them to our Quickbooks.

very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.

Shoeb Khan from Webgility was helpful get set up with an implementation specialist and getting the right piping from Shopify into QBO.