Reviews for Webgility QB Desktop Sync

Not Working for FRANCE, it should be written in the description : Ecommerce Sync by Webgility isn’t available in your country Unfortunately, the app you’ve selected isn’t available for use in your country. Try contacting the app publisher for more information, or select a different app to use in QuickBooks. We’re sorry for the inconvenience.

Jerky Dynasty

2020-12-17

United States

We used this to sync orders between Shopify and Quick Books Enterprise It works very well. Our account representative Shoeb Kahn was is very helpful.

The support is great and the app makes it very easy to sync with QuickBooks online. Smita was fantastic helping me add an additional store!

Great customer service. The agent, Swapna, taught me well how to post my data on QB. She went through step by step and helped me. Thanks for this amazing experience. Appreciated.

Quickbooks has been an absolute lifesaver. We sell on multiple channels, keeping up with the sales on one channel was hard enough and there were months we just didn't have the time. Super easy to set up and user friendly, could not ask for more in a software. Also works magnificently well with Webgility saving us even more time. Support is phenomenal, our account manager Shoeb Khan is fantastic

Aradani Costumes

2020-12-10

United States

When we were a smaller company, manually inputting orders into Quickbooks and printing shipping labels via USPS Click-n-Ship was feasible. But as we grew, this manual process took more and more time. We have been using Webgility for almost a decade now (WOW!), and I honestly can't imagine our business without it. The software is so easy to use, and their customer service is top notch. In fact, our Account Manager, Shoeb Khan, recently gave us a call just to check in, which was so personal and appreciated! And when I mentioned one improvement that I would love to see with the software to increase overall usability, he was very receptive and asked for more information. He said he would pass it along to the development team to look into it! In the past 10 years or so, I can't count the number of times that I have reached out to Webgility with feedback and suggestions, and so many times those have made its way into future releases. It makes me feel very appreciated as a customer with my feedback. Thanks again for everything, Webgility and Shoeb Kahn.

I have QuickBooks Enterprise desktop version and started synching my orders from Shopify to QB with Webgility. It's been amazing. It's saving me hours of work, and their customer service is the best I've ever experienced. Shoeb is my Account Manager & I highly recommend him.

Very helpful in syncing our Shopify orders to Quickbooks. Their support team is also super responsive and helpful in addressing any issues that arise.

Always quick and fast customer service, everyone has been great. Shoeb was quick to help me on Black Friday.

I have been using Webgility for a couple of days only. I have new questions everyday on the set up and implementation. I have to admit that the support team is very reliable and helpful

I signed up for a trial account. After the trial, I made a decision to go with another service. The support team was terrible. All I wanted to close/delete my account and all the data they got from my store. The guy named Stephen was harassing me for an hour with questions. Why do you want to delete it? Can we do something else? It was a total waste of my time. They are holding on to all your data.

Himanshu Was super helpful! Recommend! We use Webgility to sync up with Quick Books desktop to post orders.

Crazy for Ewe

2020-11-10

United States

shobhit was a terrific help getting my QBPOS19 hooked up to the latest version of Webgility to sync my Shopify store.

I've been using Webgility for a little over a year. At first there were some issues that got in the way of accurate books but my feature requests were taken seriously, developed, deployed and work great. I recently had an issue with inventory (first time in a year) and got Arun on the phone. He understood my issue, was polite, laughed at my stupid jokes and kept with me until it was resolved. Thank you! I believe that Webgility is the most powerful Quickbooks sync app available and they are always improving.

I use the Webgility app for data integration between my Shopify account and Quickbooks online. Very happy with the ease of integration. This has been a successful experience for my business. Most importantly, the helpdesk is really great when you have a question. I accidentally deleted the app in Shopify, and the help desk was able to guide me in resetting the program in a few minutes. Highly recommend.

Himanshu was a great help in resolving a connection issue with Quick Books and explaining setup of open orders

I appreciated the friendly assistance and dedication to making sure my problem was solved! Thank you

Nikhlesh with Unify helped with making sure everything was correctly set so that our online orders would integrate properly. He was so helpful and went above and beyond. We are up and running now.

A huge thank you to Kanishk in the customer support team! He did a great job of helping me ensure shipping income could be shown as a line item in QB rather then separately on the sales receipt. He's super polite, friendly and really knowledgeable - 5 stars all round!

Webgility support is always quick to respond and answer my questions! Support has been super helpful

I got help today with webgility connecting with quickbooks. Nikhlesh helped me out with a screen share and worked out my problems with the settings on webgility. He did a great job and everything looks to be working now. Thank you!

DO NOT USE this app. I got charged my credit card $49.00 for FREE TRAIL. It's a 3rd party App. Shopify asked me to contact Webgility for the REFUND, and I have contacted Webgility customer support for the REFUND, they kicked the ball back to Shopify. I'm going to dispute this from my bank. BAD SUPPORT!! UPSET!!!

Excellent app! The only app I know of that really integrates fully with QB desktop. Highly recommend.

Himanshu Hi - Himansu was great - very sharp on the integration betweens QuickBooks Online and Shopify. I was struggling with which app to use - clearly this is the correct choice!

Very helpful information today. I am liking the webgility experience and find it very easy to work with my quickbooks online accounting. Thank you for your help today and for going above and beyond to explain the answers to my questions.