Reviews for Product Options & Customizer

PDS SHOP

2025-05-30

A really fast helping team when needed

Buoy4 Clothing Company

2025-05-29

Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem Thank you for the wonderful feedback! We're glad to hear that Lasandra was able to identify the app conflict and resolve the issue quickly. If any other questions come up, the team is always here to help.

Studio 9 Ltd

2025-05-29

I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly! Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.

PuroEGO

2025-05-28

At the moment, I am evaluating the functionalities of the application to see if it is what we really need in our store, and the support team's treatment of my doubts has been unbeatable. Thank you for sharing your experience! We're pleased to hear that the support team has been helpful in addressing your questions. If there's anything else needed during your evaluation, don't hesitate to reach out. We're here to assist every step of the way.

Lettered + Luxe

2025-05-27

Lasandra was so helpful and patient with me. She was able to show me exactly what I needed to do and helped me with any obstacles I ran into. I will continue to reach out to them because she was so great! Thank you for the kind words! We're glad to hear that Lasandra was able to provide clear guidance and support throughout your experience. It's great to know her patience and assistance made a difference. We're always here whenever you need help!

Little Baby Items

2025-05-23

Very kind and helpful! Thank you for the great feedback! We're so glad you found the support kind and helpful. If you need anything else, we're just a message away!

Lily & Simon

2025-05-23

Etienne was very helpful with setting my app right and all the options I needed. Clear app and easy to use. Thank youu very much Thank you so much for your kind words! We're thrilled to hear that Etienne was able to help you set up your app just the way you needed. We're glad you find the app clear and easy to use. If you ever need anything else, we're always here to help!

I/M/A

2025-05-20

Amazing support team! We had a tricky setup using a custom theme and unique product template, but the team (especially Etienne & Deepanjoy!) helped us figure it out step by step. Everything is working perfectly now and we’re so happy with the results. Highly recommended for any store that needs customizable product options! Thanks again!

Love Cardiff

2025-05-16

Very helpful customer support, and works with other product add on apps. Would recommend Thank you for the review! We're happy to hear the support was helpful and that the app works well alongside your other product add-ons. We truly appreciate the recommendation!

The Sterling Gypsy

2025-05-15

Lasandra was awesome, very helpful and got on Google Meets. Thank you for the review! We're really glad Lasandra could help and that the Google Meet session was useful. If you ever need anything else, don’t hesitate to reach out!

Treat Republic

2025-05-14

Amazing Support. Fast efficient and helped immediately when I broke things by updating our theme. Special shout out to Lasandra for being awesome. Thank you for the kind words! We're so glad we could help get things sorted quickly after your theme update. I'll be sure to pass the shoutout to Lasandra, she’ll be thrilled to hear this! We're always here if you need anything else.

Party Paper Co.

2025-05-12

Great app, allows me to customize so much! Amazing and quick customer support! Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the customization options and that our support team was able to assist you quickly. We're always here if you need anything!

Wackers

2025-05-11

Very happy with the app and support. Its a very useful app allowing you to add important sections on product page. Thank you for the great feedback! We're glad to hear you're enjoying the app and finding it useful for enhancing your product pages. It’s also wonderful to know our support team has been helpful. If you ever need anything, we're just a message away!

Samuel Perry

2025-05-11

Etienne did a fantastic job with the support. Thank you so much for your kind words! We're thrilled to hear that Etienne provided you with excellent support. We'll be sure to pass along your appreciation to him. If you need any further assistance, we're always here to help!

MOGANO

2025-05-09

love it so far! Thanks so much! We're thrilled to hear you're loving it so far. If you ever need anything or have feedback, we're just a message away!

Be Chocolat by Michel Clement

2025-05-06

I received excellent help from Deep! He was really helpful in discovering the issue with our website. Thank you so much!

Hazel + Bloom Co.

2025-04-30

Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!! Thank you so much for your kind words! We're thrilled to hear everything was quickly sorted out and that your shop is running smoothly now. If you ever need anything else, we're always here to help. All the best with your store!

FLOPTROPICA

2025-04-25

Great tool for collecting additional properties for customers. Support is very prompt and friendly. Thank you for the wonderful review! We're glad to hear the app is working well for you and that you had a great experience with our support team. Don't hesitate to reach out if you ever need anything!

DUACARDS

2025-04-22

Ik ben zo tevreden van deze app! Vooral de support dat ik heb gekregen (Lasandra) wil ik eerlijk toegeven dat ze alles heeft gedaan om mij verder te heplen! Ik raad het ten zeerste aan! Thank you so much for your kind words! We're thrilled to hear that you're happy with the app and especially the support you received. Your recommendation means a lot to us!

AllTrade Apparel

2025-04-12

We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them. One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones. Highly recommend this app if you want full control over your product options and a responsive team behind it! Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers. We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.

2025-04-10

Customizer works awesome until it doesn't. The app does not charge the customer for customizations and we are loosing money on it. Support takes days to fix and then the app works for a while until it doesn't. The app repeats this cycle over and over. Contacted support 4 days ago and nothing yet. Working on contacting support now. Support Contacted me back and we are working on the problem. Possible Theme problem and may need to change themes to solve the problem.

Studio Clair

2025-04-08

Fantastic support, no waiting time and immediate response. Cristal helped me with all my wishes and implemented them right away. Thank you, Cristal! Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our support team. Cristal will be thrilled to know she could help you so quickly and meet all your needs right away.

AM Fragrances

2025-04-08

Works Perfect! Thanks so much! We're glad to hear everything is working perfectly. If you ever need anything, we're here to help!

The Lofty Seahorse

2025-04-04

I just installed and was having some trouble setting it up but Lasandra was very helpful and answered my many questions. Thank you for your feedback! We're happy to hear that Lasandra was able to assist you and answer all your questions. Starting something new can be tricky, and we're glad she could make the setup process easier for you. Don't hesitate to reach out if you need anything else, we're always here to help!

Simply the Best by Nicole

2025-04-03

Very responsive and was able to help me get this set up for my store. Definitely recommend! Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.