Reviews for Product Options & Customizer

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all. Deepanjoy spent a significant amount of time fixing the options and logic on one of my products. He quickly found a solution and then added it to my remaining products. I found him friendly, helpful and all my issues were resolves quickly. Fantastic customer service and great product that is capable of dealing with extremely complicated product options. I'd 100% recommend.

I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you

Hi Exotic Trim Keys, Thank you for the 5-star rating! We appreciate your support!

So far so good :), great product customizing app.

Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

PC helped me a lot today with refreshing my app on my new Shopify theme! He was very helpful and I appreciate his time and assistance a lot. Thank you!

Quick and easy setup. We were looking for an option to let customers choose 5 products as one price. After several apps this one worked the best. We did run into a minor issue. Deepanjoy with their support team was able to correct the issue in minutes. Would definitely recommend if you want to customize your product offerings. Update 9/15/24 The team helped me solve another issue on a Sunday! Thank you again.

Customer support chat is great, Aman helped me so much to have my customizations up and running! 9/12/24 The page app disappeared in my shopify store, although the app is installed (I´m on the Premium plan). I can´t reach any client support via email. All of my customized products have their prices changed so now they cost thousands of euro. Please I need help asap 9/13/24 Shevaughn helpd me out finding out the source of the issue, everything is running smoothly. Thanks so much.

Very prompt support and help from the team Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!

Coco & Pud

2024-09-12

Australia

Eventually got it working well with good help support. Thank you

Shevaughn was great! Very kind and helpful! Very responsive as well.

I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!

Great support. Thank you. Problem resolved quickly.

Petland Canada

2024-09-09

Canada

Great service! We ran into a problem and the app team responded quickly and worked efficiently to get the issue resolved. Been using this app for years and will continue to use :)

THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!

I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.

Krafts & Kettlebells - Shirt Shop & More

2024-09-09

United States

This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!

Deepanjoy was very fast, very efficient and very helpful

This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.

I had a great experience tonight using this app. The service I received was topnotch. I was panicking from not being able to figure out what was going on with my subscription. I was walked through getting everything fixed. I'm grateful and I truly appreciate everything!!

Hi Nurse Deals, Thank you for the 5-star rating! We're thrilled to receive your positive feedback. Thanks for choosing our app!

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

Simply needs to be banned from the store. its buggy. service is one of the worst I've come across.