Reviews for Printful: Print on Demand

This app is amazing! The customer service is excellent and the end product is of high quality! I'm using the app for my store MinteeFashion.com - The user interface is very straight forward and the company actually wants you to succeed. I would recommend it to anyone! :)

Ease of use is crazy good, shipping times leave a bit to be desired but I can live with that

Easy integration and good products :D

I use it for my whole collection and I would definitely recommend it to a friend.

the order and fulfillment process are seamless, and the quality is excellent. Most importantly to me is that the colors (on American Apparel tees) are true to my designs. One complaint: automatic shipping calculations are only for the $299 tier of shopify customers (highest plan), so I had to manually set up with different weight classes using http://blog.theprintful.com/how-to-override-shopifys-shipping-rates-and-use-printfuls/

Long Living Pets Nutrition

2016-07-07

United States

Love this app. It integrates perfectly with my Shopify store! Highly recommend it! Long Living Pets Research Projects

UPDATE 2: Still have my gripe below but quality has been good every time and turn-around is quick. Quality and turn-around time have been better than their competitors and their app is by far the most well designed. UPDATE: I've received several samples from Printful. Quality has been great and the fulfillment process is seamless. But here is my gripe and the thing that gives me pause on moving forward with the Printful app. They've just done a product revision and the way they've handled it shows a lack of concern for the time and money invested by their users. In this revision, they majorly changed the sizing and fit of one of their products invalidating all files that were made according to the guidelines they set previously. Apparently the old Printful templates that I used to design my products will no longer be acceptable for their print, cut, sew process. It would take at least a weeks worth of work to revise all of my designs to fit the new templates. This unfortunately is not an option for me so I will not be able to continue to offer these products that I've invested several months in designing and promoting. While I do appreciate Printful's attempt to improve their product this latest update doesn't seem to take into consideration the time invested by their users. Printful could have built upon the old template to incorporate the new sizes. Instead they scrapped the old template, making it along with all the work that went into following it's guidelines totally obsolete. Needless to say, Printful's latest update doesn't do a lot for my confidence in moving forward with them. It seems to show their lack of concern for the time invested by their users. It also shows their lack of concern for the money invested by their users. The samples I've purchased from Printful (before they announced they were totally revising the product) are now useless. I bought these samples so that I could best advise my customers on the shape, fit and sizing of Printful's product. Now that Printful has changed all of these aspects plus invalidated my design file, what's the point in having these samples? Will Printful reimburse me for these since they are no longer samples from which I can advise my customers? ORIGINAL REVIEW: I like the app interface a lot. Hope it will keep improving with more mock-up generators etc. But it's a wonderful option for print on demand. Have not received any sample product yet but I assume it's of the same quality as Society6.

everything what you need is in this app

All I can say is WOW. The Printful team delivers every time, and the support I get from everyone is just incredible.

Simple and user friendly integration with your favorite e-commerce sites, highly recommend!

This app has made creating my ecommerce store so simple and building my business easier than I could have imagined.

Great App. i just wish there were more products such as socks. I would also like the image sizing feature to be improved.

Printful has been awesome so far during the set phase, but I'm just getting started. Easy integrating into my printer and shipping. Easy to change stuff as needed. Would like shipping to just be easier across the board - take it out of the providers hand and have to customer decide on route and speed and auto calculate so the customer just pays for shipping. Great otherwise so far.

Very useful. Easy to use. Overall happy with this app.

The team here at Just Shaka is loving the Printful as our Fulfillment Affiliate. They have a great integrating system. I actually went to the Facilitate and was helped by Alex Hill walked me through the process of placing an order and all the fun new things that was going on at Printful HQ. If you are selling shirts, Sublimation and all other apparel related items check them out you won't regret it.

I would use it again and recommend to a friend.

Printful's product quality is excellent, and their prices are excellent. I searched forever for a merch company that would let me sell great quality POD shirts for less than $20, but couldn't find one until I found Printful.

Amazing , easy product editing wide product choice and great support

Awesome system. Easy to use and the Printful Support Team is amazing!

Amazing service and prompt email responses.

Easy to make cool products but high costs make it impossible to make sales

Awesome customer service. Keep up the good job. Yours, www.drmakorofia.com

Serious lack of customer service! When launching a tshirt printing company I assumed it was best to go with a larger company to allow less worry on my part on working out back end logistics with a smaller, local company. I was so wrong! It wasn't uncommon for my customers to wait 2 weeks or more for a simple tshirt! When attempting to contact Printful for an update, it typically takes at least 24 hours for an email response, and don't bother trying to chat them through they're website, they're never on. In addition, two of my customers received low quality/damaged products and Printful asked for clearer pictures of the damage. How does that sound...hey Mr. Customer the damaged product that you received, I'll need a clearer picture of the poor quality before I can reimburse you?!?! JUST TERRIBLE! One of my products was also returned to them and THEY provided the wrong return address and won't reimburse now that the package is lost in the mail with nowhere to go. I have never been so surprised with customer service, it's like trying to deal with a bad telecommunications provider! I have since gone with a small local company who treats me much better and I also have the satisfaction of helping out another small business owner. AVOID THE PRINTFUL AT ALL COSTS!

great website Cant complain :)

High product costs make it very difficult to profit with Printful. Had a terrible experience with their customer service as well.