Reviews for Printful: Print on Demand

Great customer service. I'd uploaded an image that was pixelated around the edges, Printful held the order and sent me a message so that I could tell them whether it was supposed to look like that or not. It wasn't, so I fixed it, uploaded a new image and they fulfilled the order. Super easy and kept me from looking like a chump.

We love our Printful! We completely under-utilize their services right now. But fully intend on expanding our product line because of Printful! Love love love!

Well crafted, great design, simple to use.

Very easy to use and I love that it remembers the last shirt configurations so you only need to change the color or size for the next shirt. Great job!

Printful is VERY BAD at customer service. When asking about shipping dates and confirming delivery times with staff on more than one occasion.. packages were delivered late to customers after being promised they would be delivered on time and no refund was provided to us or our customers. Nor a solution to reship products on time after discovering they would be late. CEO was of no assistance or help and does not see value in customer relations.

Great app great svc great customer support and fraud detection.

We're downgrading our review rating from 5-stars to 4-stars. Here's why. We've spent a few months using Printful with our apparel store and spoke with the people at customer support plentiful of times. As another person mentioned here in the Shopify reviews, they do indeed, treat you as a consumer and not as a business relationship. There is no friendly business relationship with these people. In all the times we spoke with them, it felt like we were speaking with a copy & paste robot. No smiley faces or insightful comments about our store or design. They just want to get right to the point and push us far away as possible. There was one time where we saw a dead store on the "used by" page. We sent them a message and asked if we could be featured on that page. They sent us a message back saying they'll consider it. The next day, they rearranged the store on that page and replaced the dead store with another one other than us. We were quite disappointed that they didn't send us an email back saying they were thankful for our comment or at least apologising for not being able to put us up on there. No communication whatsoever. Another thing to mention is the quality of T-shirts you'll receive. The fabric of the T-shirts are nice, nothing wrong with it. The printing quality, however, is not the best. The printing of the inside label that we received was like an eraser on fabric. If you rub it a couple times with some friction, it'll start fading away. We sent an email describing the quality of T-shirt that we received and they sent back a standard copy & paste thank you and we'll look over this, etc. We were expecting for them to add some truthful comments or an insight of what the real expectation is. Overall, the people at The Printful will treat you like a regular consumer. Between The Printful and us, there is absolutely no friendly business relationship from what we see. *This review may change as we use The Printful for a longer period. We're only 4 months in as of this review.

Awesome app! Ordered samples and they came out great!

Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!

Would definitely recommend! Their design/upload process is very simple and they provide helpful resources. Support team is pretty quick too. So far they have been reliable with turning around products on time, and they seem to really look at each design closely to make sure there are no errors. I've been contacted before about small issues (with my design) that they wanted to make sure were addressed before sending out - I really appreciate that! For improvements, I know leggings are a new product but I think they need to invest some more time in helping folks with getting the designs right. I haven't been able to get in touch with their design consultation team (which is evidently a different group). Overall great experience though!

This is very convenient for me! Thank you for all the hard work!

I would defenitely recommend this app to everyone and so easy to get around. I love it!

Pros: Easy to use Cons: I ordered from them twice for a total of 6 shirts. I was only satisfied with 1 of the shirts I ordered. I called and voiced my complaints but they didn't really help me. For example, I sent a tag design to be printed on a shirt, I mistakenly picked a shirt that did not have a removable tag so what they did was print it on the outside back of the shirt. Granted, Printful tells you that they will print on the outside if the shirt does not have a removable tag. But it's pretty lame that no one would think, "hmm. Maybe someone made a mistake and we should notify him before printing a tag with sizes and washing instructions on the outside of this shirt." But no, they printed it and sent it to me. When I tried talking to my personal "guru" that they assign you, he wasn't able to help me at all. No one was. It was basically my fault. Basically, you are treated like a consumer and if you're serious about running a business, that's not a good thing. You need a partner you can work with that will take responsibility for their mess ups and that's just not Printful.

Very easy one you get the hang of it

Syncs perfectly! I only wish that for size variations that I can copy other sizes instead of doing each one individually. Love this company!

Got my items fast and great quality prints! Definitely would recommend.

The integration with shopify is great. It feels seamless.

I absolutely love this app! It's brilliant. The only thing I'd like to see is mockup capabilities for every product, but I'm sure that's in the pipeline. It's easy to use, and a simply sublime in it's functionality. Oh, and also the customer service is excellent! The techies have saved my ass more than once already. Keep up the super work guys!

Easy to use, integrates smoothly, but the only thing I wish I could change is the turn around time. I live on the east coast and just for me to get a sample takes about 10-12 days with express shipping.

UNBELIEVABLY AMAZING...They make my life -as well as countless other's lives- so much easier!

Edit on my previous review There are a few people there that are extremely helpful and extremely nice graphics department is great but it seems like they need some help (like a whole fleet of graphics ppl!). I'm still confused on the business model they make money when people upload proper graphics and sell their shirts, so why charge for a little bit of simple graphics work or go back and forth and impede me from selling shirts (aka Making you money). Seems like they're nickel and diming you on their already extremely steep profit margins. I could understand a charge if I came with a drawing on a napkin but if my illustrator file needs a little tweak help a bro out. However they do have the largest selection of printable items to choose from and the most solid platform out of the dropship printing services I have seen available in the app store. So choose your poison

Absolutely beautiful integration and rock solid. Exactly what I needed to help get my store automated and hands-off.

The interface is easy enough for someone like myself to use. I have a hard enough time building a website and was expecting to have a similar experience, but found myself actually enjoying the whole process. I JUST started using this company and have yet to make a sale, but if they run their company as intelligently as their website is built - I'm expecting an awesome experience and hopefully a VERY long work relationship.

I've been using Printful with my store since the beginning! It allowed me to launch without any up front costs, it's easy to use, reasonably priced and the quality and customer service is great!

Super easy to set up, and kicks out all the right reminders to keep sync in place. Useful.