Reviews for Printful: Print on Demand

It's too easy and it's great Super user friendly!

It's easy to design, but customer-wise, shipping is WAY too long. I bought a hoodies for myself so I can take professional photos. I ordered On Monday and it was not fulfilled until yesterday. I won't get it until AFTER christmas. I might as well not even SELL anything for the holidays since no one will get anything on time.

very easy to set-up and great customer service + resources

So far, so good! I really like seeing the mockups of the products!

Printful makes designing shirts easy and really fun too!

Hidden costs, non intuitive ordering system.

CANADIAN STORE OWNERS BEWARE. I have operated an online merchandising company since 2008. Our model has been to produce inventory, store it, and ship it out when it sells. Typical retail, nothing new. We were introduced to Shopify and Printful in late October 2017. It looked like a game-changer - print on demand, no need to handle our own inventory, shipping provided, etc. This method was appealing because it would reduce our financial risk by eliminating the need for inventory, and reduce costs by eliminating the need to handle our our packaging/shipping. We didn't want to use the service without experiencing it for ourself first, so we placed some sample orders. It was amazing! Products were created and shipped within days of our order. They arrived swiftly. We loved it, and were confident enough that we turned our old store 'off' and turned Shopify and Printful 'on'. What a mess. Customers placed orders and we quickly learned that the wholesale costs that we were seeing in Printful were USD, not CAD (our store Settings are CAD and we paid the on-screen price for our test orders, not the inflated exchange price). The per-item shipping cost killed us. WE paid out of pocket for our first round of customer orders - deactivated Printful immediately - thank goodness that we can afford to eat the cost. Others might not be so lucky. We thought the bad dream was over, but then it turned into a nightmare. The quick production/shipping that we experienced? No so for our customers. We had a customer place an order on November 17 and it JUST shipped on December 1, for delivery on December 19. It's 2017 and that's unacceptable, so we just gave the customer a full credit for the cost of their order ($180). There is no Canadian equivalent of Printful, so we've gone back to producing our goods, holding inventory, and managing shipping ourselves. We're going to stick with Shopify because it means that we don't need to be hands-on with our backend web development anymore. 2 stars because Printful is an amazing service but it just doesn't work in the Canadian retail environment. When leaving a review, a message appears that says "If you had a bad experience, please try contacting the app developer at support@printful.com before posting a negative review". We could, but realistically there isn't anything that Printful can do except send us cash for the amount that we're out of pocket, and the probability of that is low.

I Love The Printful app, they have access to great products and a system that makes it easy to personalize, promote and sell to my customers! Printful is Great!!!

Do NOT use Printful. I ignored all of the warnings not to, and I've been having unhappy customers one after another because of the delay in shipping as well as low quality of work. I'm closing my business because I'm not proud of the product people are getting. If you're wanting to make a good first impression with your customers DONT use Printful.

Great! Works well and shirts are top of the line. Would highly tell other people to use this product!

great..........................................

Great integration of images to products. One thing i would recommend is more products of hats and stickers.

thanks for making things simple and fast!

Just Perfect... for some one that is just trying to supplement families income... Thanks

Superbfly

2017-11-25

United States

i am very happy with this service, quick turn around and i even had a european order, i am very impressed!!

Everything is easy!!! Organize and many products to start and overcome a bussiness!!

National Park Geek

2017-11-25

United States

Seemless goodness. The Printful app is the real deal. Build you business with out having to worry. They get it right.

Good app to make more and new products. Support is good. I would like to see more products available for fulfilment in Europe

So far so good with using Printful. I have had amazing customer service and the staff is very knowledgeable and has helped me navigate through a lot of First Timer issues

Great company. Always fixes any issues that may arise.

My first order has still not been received by my customer nearly 1month after purchase. This is so embarrassing for my brand, their support has been useless in resolving the problem. I thought that they looked professional and had a good range of stock, how wrong... AVOID IF YOU VALUE YOUR CUSTOMERS

I Love it. This app is very useful working with shopify dropwow is awesome i recomend it

Extremely easy to integrate all products!

The developers never added code to update the shopify product image when you need to rearrange a printfile on an existing products. They aren't going to tell you this on the front end either, so be careful because you may end up having to redo a lot of work like I did. Also the support staff don't understand the app and are useless.

Need to expand on your snap back colors like camo ext.