Reviews for PreOrder Now WOD | PreOrders

Customer service let me down big time, I had an on going pre-order going on and they took more than how many days to never fix the problem. Spoke with multiple reps and got the same run around. Use them at your own risk. I Just uninstalled the app so I can use an app that works with my store.

very easy to use and good for shopify

Fantastic customer service experience and easy to set up. I had a small glitch at the beginning, but it was fixed within hours by CS.

Crazy Aaron's

2023-01-06

United States

We installed this app in 2022 to allow preorders for a new product launch. We used the app again this year for 2023 products. Pre-Order Now is easy to use AND has EXCELLENT customer care. Amandeep was very knowledgeable, provided quick responses, and understood our needs. Thank you!

The app does everything we need it to do for our pre-order items. Josh from Support as amazing to deal with. He fixed the issues we found between the app and the theme we are using with ease.

Customer service was extremely quick, the technician I spoke with (Rasheem) walked me through the setting and whilst the app hasn't yet started working. I'm reassured that this will work. I'll update this review to 5* when everything is resolved.

Big Thanks to Josh for the awesome quick service. Complicated problem on my end solved with ease. Not the first time I have used Pre Order and always works brilliantly.

App is great and the support is top notch. Immediate and helpful responses to pressing issues. Would recommend!

Very useful and easy to use app, I had some small issues with customization, but I received an immediate help from Rasheem. Outstanding customer service and brilliant app to work with

So far so good, setup a Lil tough but doable. This 100 character min is blowing mine!... oh really?! I just downloaded the app!!!

the best app it helps me alot the best app it helps me alot the best app it helps me alot the best app it helps me alot

The app is very easy to use and configure. The newly added notification option has really made this a single option application for new (not yet in stock) and backordered items you want to pre-sell. I was having a small issue with the settings and was able to jump on chat with Aman and he helped me work through the problem and get everything working as it should. Good app with good support!

Der Support ist schnell und gut. Auf Wordpress gab es schon bessere Pre-Order Apps/Plug-ins, jedoch ist diese App definitiv am besten auf Shopify. Update 21.10.2022 (5 stars to 3 stars): The App is causing a major SEO issue. In the App liquid in line 509 there is a "notify me when available" text with H1-Tag installed. I don't know why anyone ever thought it would be a good idea to make something so trivial H1. I mean, I don't even use this notify me when available function, but still have the trouble with the issue. I can't fix it myself, because if I change it to H6 myself it just will be back to H1 the next day. The development team seems to not be able to just change the H-Tag at the moment, so the app is creating major SEO issues for all users at the moment and you cannot do anything about it for the time being. Support Team was kind and fast in their response, but sadly could not do anything and you just have to wait if this issue might be solved at some point... Update 25.12 (3 stars to 4 stars): Only now realized that I used German and English in a mixed way for my review. Anyway, just wanted to update from 3 stars to 4 stars now that I have more comparison. I think they solved the H1 Tag issue, which is good. They also seem to have a quick loading time for the pre-order function, which I realized after comparing it to others that needed too long to load the per-order functionality on the product page. Still can't give 5 stars because they could not make the badges work completely properly and I had to get some other app for this and sometimes the app does not save custom pre-order settings, so you have to be careful

A must have app for any website with outstanding customer service! thanks for the great work and your help with some customized settings!

High pressure pre order in less than 30 min, and a glitch with a custom theme. Aman saved my bacon. I didn't expect to be helped in 5 minutes and back to work in 6.

This app fits our current needs perfectly. We have had a couple of challenges that a chat with customer support solved quickly. Tonight I ran in to small issue, opened the chat window and Josh had it fixed in a matter of minutes.

great job well done lalalalallalalalallallalalalallalallalalalallalalalaalalalallalalalallalalallalal

So far it works like a dream. I don't need much, so the free version works perfectly. I did need help on a setting and Amandeep was quick and friendly. He was able to fix it in no time flat.

great customer service. issues resolved in 5 mins. very easy to use. it has been generating revenues consistently. recommended.

I will definitely recommend this app to everyone who plans to have a pre-order sale in your Shopify store. It's great to manage and the customer support is amazing. Although, you may not get outstanding support from every agent you talked to but, there are a few who does understand the assignment and sacrificed you've made to open a store, what it entails and your sleepless night. I can say had my share with a rude agent before and to have Rasheed coming and picking up what the other agent didn't finished and saving me from drowning. Not only he's knowledgeable, but he's also very patient. I'm grateful to you Rasheed and wishing you great success. Stay humble and continue to do what you do best. One day you'll be rewarded.

just what i like a great app, easy to set up and great support staff, Nicos solved my only small issue straight away!

Amandeep provided quick, friendly, informative, and precise service helping get Breezinout.com setup with Pre-order functionality. Thank you!

Very responsive customer support. Was able to solve my problem in a matter of minutes. (Even at 12:30 am EST!)

App works well. Required some extra work from the team to get customized and installed for our website, but they were very responsive and got it set up correctly.

Good solid app with rapid support. Amadeep was right there on a live chat the moment I had a question (worrying about integration with 2.0 platform themes). The answer was efficient and friendly and he put my fears to rest. Great to know it plays nice on the new platform. Thank you