Reviews for PreOrder Now WOD | PreOrders

Customer service was fast, friendly and exceeded my expectations

Great easy app

Thank you for the 5-star review Untangled team! We appreciate your support.

Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

42KM

2024-09-18

India

eeed

GunSkins

2024-09-16

United States

We were losing sales by not being able to keep our inventory available for all of our variants, but having the ability to capture sales and put them aside on backorder for fulfillment at a later date means that we're not losing out as we continue to keep up with demand (a good problem to have). Ideally, we'll never have backorders but it's nice to have it as a fallback option if it comes to it. Customers are aware of the item on backorder so there is little to no need to reach out to them with emails of unfortunate news.

FALEKORUT

2024-09-11

Finland

sa

yes great

intuitive And easy to use!

great app

Hi there ClowpX team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything specific that you think needs to be improved in order to elevate your user experience? We hope to hear your feedback soon!

FastandFlyy

2024-09-02

United States

great

so helpful

Non Disclosure Apparel

2024-08-26

United States

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments. (Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.) With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them). However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away. She even sent me a loom, to make sure I understood how to fix it.

Thank you for the 5-star review THE PEDI SHOP and team!

good app

Great customer service. Responded quickly to my questions and had everything working quickly.

Thank you for taking the time to leave us a review Elluce Interiors and team!

Inhala Soulwear

2024-08-14

United States

muy bien

dbhdhdd

Easy to use and I love the new updated features.

amazing

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software. $99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have. We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

This works for me as a small business! Easy to use !!

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