DrumTheWorld Apparel
2024-12-19
every helpful
Bandsome
2024-12-19
Really great app with lots of options!
borrowed BLU
2024-12-18
I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!
COLDSIGHT
2024-12-18
Very helpful, highly recommend this app!
compagnon
2024-12-17
Even though the content of the app cannot be translated natively with Shopifys Translate and Adapt app, which is a downside somewhat, so far the actual functions we've tested looked and worked just fine. When we found out the app was not active on some of our locales, we mailed support in the afternoon and got a reply within minutes letting us know the issue had been fixed. And it was. A truly great support experience.
SYPS
2024-12-16
Easy to set up and install
Noids Australia
2024-12-16
Great staff, great response, will happily use the app on my next pre-order run.
Thaden
2024-12-13
Very fast and perfect support. Guided me step by step and very clearly to the app and gave me instructions how to fully solve the issue.
Phantom B2C DEV Levi
2024-12-13
too many bugs and CTO takes ages to reply This is sad case of playing the blame game. An employee of the company deleted all the products added in the app and, instead of taking responsibility or just earnestly asking for help, they claimed the app deleted the products (there is no code functionality like this so it is literally impossible) and there are logs that the person can see and a delete all products action was logged. While being abusive to staff every other line was about a refund. It would not surprise us to find that this is just the persons MO generally (notice how the review comes not from their main store but the one used for development). There will be no refund as such behavior should not be encouraged as it only hurts decent people and their businesses. Even if everyone on the team was supportive and friendly and acting in good faith (including our CTO Robert whom you can read about in many of our other reviews to make up your own mind about him) they decided to damage our business with this review. It stings, of course, but I imagine if you are reading this that you've all sadly had experiences like this with some people. P.S. We also tried to speak to the owner to clarify any misgivings about this for a few days now but have had no luck. It is an open good-faith invitation, anytime.
Barilu
2024-12-12
super easy to install. Great app
Billie Todd
2024-12-12
Excellent support and product. Totally recommend.
Pickles Athletic
2024-12-12
Solved my issue and support team were extremely prompt and helpful.
Daytona Gun Airsoft
2024-12-12
Talk to their support team, and they will get things sorted out. It's just that simple.
Valentina Fit
2024-12-10
I am a new business owner and I am not tech savvy. This app is amazing and the Live chat is so helpful I could cry! I will endlessly brag about Timesact and Al Kenneth Bunani.
Pidgin Doll LLC
2024-12-10
Great app and just as great support and customer service!!!
New Comfort
2024-12-07
Great and easy too set up
Optimize GmbH
2024-12-06
Awsome customer Support, very quick and very good solutions!
LOTTADESIGN.
2024-12-05
レスポンスが早く、すぐに修正作業をして頂けました。
Cloud Defensive
2024-12-05
I tried a couple different apps to allow a backorder feature on my website and none of them worked how I wanted. I finally came across the Preorder Notify Me app and it did exactly what I needed. Everything was fairly easy to get setup and Kenneth from their support team was great to work with. I had a small functionality issue between the app and my specific Shopfiy template, but Kenneth was able to quickly resolve the issue and help guide me through some of the other features. Would recommend if you're looking for an app that allows for pre-orders or backorders.
RedLabelGarments
2024-12-05
support was very helpful and understanding , thank you again jolo, u are the best
2024-12-03
I discovered the Preorder app today and was impressed by how quickly I could schedule a call to learn more about it. Within just a few hours, I was connected with Jolo, who was incredibly friendly and guided me through how to navigate the tool. The app is very intuitive and promises to be a valuable resource for me as a small business owner to efficiently manage pre-orders for my items.
Siafu
2024-12-03
The best service in the game with unparalleled support. My go-to for preorders!
Urban Daizy
2024-11-29
I'm thoroughly impressed with Timesact's Pre-Order app. After trying several pre-order apps, this one stands head and shoulders above the rest. The app's performance is top-notch, offering seamless integration and robust features that have significantly improved our pre-order process. What truly sets Timesact apart is their exceptional customer support. The team's dedication and expertise are unparalleled. They've consistently gone above and beyond to address our concerns and tailor solutions to our specific needs. Their responsiveness and in-depth knowledge have made the implementation and ongoing use of the app a breeze. If you're in the market for a pre-order app, look no further. Timesact's combination of superior functionality and outstanding support makes it the clear choice. It's rare to find a product that excels in both performance and customer service, but Timesact has managed to do just that. I wholeheartedly recommend this app to anyone looking to enhance their pre-order capabilities.
FootyFever
2024-11-29
Easy to use. Top Support!
RACIONES DE COMBATE MRE
2024-11-28
Perfecto,facil de configurar y buen resultado