Ciselier Company
2024-01-14
Canada
Amazing customer success team - when they recommend you connect 1:1 with a support specialist - do it. Shopify themes are so varied and different that you will save yourself a lot of time having an expert help you implement. Highly recommend - works like a charm!
Pawesomeday
2024-01-14
Norway
Amazing app and even more amazing customer service!
BLMBRG
2024-01-12
United Kingdom
Very happy with Timeact's support. Quick and thorough!
jinventionz
2024-01-12
United States
Timesact has a very user friendly interface so it took me very little time to get used to the layout and insert the features I'd like to use with my Shopify account. I did encounter a bug concerning the pre-order function, but I scheduled a free website test call and got the problem fixed within 20 minutes! Jolo was my support contact and he's amazing. Very helpful and friendly to talk to! I'm very satisfied with Timesact and can't wait to use more of their features :)
LUCYD EYEWEAR
2024-01-11
United States
Great app and great customer support. Thank you.
Silk + Sonder
2024-01-11
United States
Quick, easy, and intuitive set up. This app has the basic pre-order options nailed and their support staff is incredibly friendly and helpful (thanks, Jolo!) Excited to see how Timesact levels up our ability to pre-sell products!
All Things Quilty
2024-01-11
United States
I just completed my onboarding video chat with Romell and he was fantastic! He explained the use and navigation of the app perfectly and showed me how I can best intigrate it with my company's needs. I'm just starting with the app, but so far, it appears to be exactly what I need. Tracy in St. Louis, MO
MuntuCare
2024-01-11
France
Thanks to Jolo for the awesome help ! Great employee at Timesact :) I recommand him.
Reflexiv+ Sports Science
2024-01-10
United States
I am very impressed with this app and their customer support. I was able to do a Zoom call with Pam who not only walked me step-by-step through how to set up my account, but she actually did it for me in my Shopify store. They have been great to work with!
bulbaum store
2024-01-10
Germany
Schneller Support.
Âlta Lavrenti
2024-01-09
Canada
Highly recommended shopify app! Their free plan has enough features to get my small business going with some Coming Soon products. I have never seen a customer support this quick and efficient! Their email support can help you fix coding issues in minutes, especially if you have a customized theme that some features of their app doesn't automatically apply. Considering I am only still in a free plan, I received 5-star customer support from Joanna. Thank you so much!
Natural Farmworks
2024-01-09
Canada
So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!
Prof Beauty EU
2024-01-08
Latvia
Easy to navigate, adjustable and support is amazingly fast and responsive.
MashMart
2024-01-08
Australia
THIS is the app you're looking for to help with managing pre-orders, back in stock and coming soon items. The support is fantastic, plus the free setup call is amazingly helpful. Thank you!
JOHI Design Studio
2024-01-08
United States
This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.
Cargo Clothing
2024-01-08
United Kingdom
Really good support service and onboarding. Very responsive and helpful. really love using the app
NOCO Chocolates
2024-01-08
United States
Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!
Mosqitter Store
2024-01-08
United States
Very fast and responsive support, convenient in use. Highly recommend
SAINT VALENT®
2024-01-07
United States
I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!
Quality Approach Fashion
2024-01-07
United Kingdom
We have only just got set up on the app. However, the customer service is top notch and they have a great offering. The app seems to work really well. We are very excited and think this app will be a fantastic tool for us.
Rebel Reaper Clothing Company
2024-01-06
United States
Pam was great! I needed help setting up my account and she did everything's perfect, great user friendly app and customer service top notch!
TreePeople Store
2024-01-05
United States
The team at Tmesact and the Pre-order app were always quick to respond to my questions and their service helped us with our inventory and sales needs. It was a great addition to our Shopify store.
Haus of Divinergy
2024-01-05
United States
I love Timesect so far! Had my introductory session with Jolo and he was wonderfully helpful and took care of the setup of my preorder product perfectly. I'm looking forward to a long business relationship with this company. Thanks again!
Perple
2024-01-05
United Kingdom
Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support. I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.
2024-01-05
United States
Excellent customer in our and very useful app!