Tongu3
2024-03-07
United Kingdom
Jolo was very helpful and supportive in every step of the way. Made things easy to understand and follow through. Thank you for your patience, during the first call to understand my needs and then to provide a solution. Am grateful Jolo. Thank you.
Maj Accessories
2024-03-05
Denmark
Great and fast service! Works perfectly. Very happy.
CRAFTY WINK CLOTHING
2024-03-05
United Kingdom
It is without the best guided support I've had to date. Superb. Thankyou Jolo ;) Crafty Wink Clothing Northern Ireland
The Wool & The Floss
2024-03-05
United States
Support is always very responsive and helpful in answering questions, providing customizations and helping address issues.
Manushi
2024-03-04
Sweden
Responded instantly which was very appreciated! Helped me with my questions and solving them easily.
Bluecorn Candles
2024-03-04
United States
Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!
Comet Skateboards
2024-03-04
United States
While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful. As far as low-cost solutions go, I'd say this is a great place to start.
Stilote Luxury Handbags
2024-03-02
United States
Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.
Last Mile SF & Marin
2024-03-01
United States
I have enjoyed this app. Pre-Orders for online shops and new products is vital. This app is easy install and to use. The support that I experienced was phenomenal. Had a slight issue as all apps do and the live chat support was instant, knowledgeable, patient, and very nice to work with.
Morrocco Method International
2024-03-01
United States
Great app, great support!
A1 Gear LLC
2024-03-01
United States
Excellent set-up support
achim studio
2024-03-01
Singapore
I faced some issues setting up the widget and the team was extremely responsive and helpful! The issue was resolved in a matter of hours via email and the app itself was very useful in helping me set up preorders for my online e-commerce store. Thanks to the team for the swift assistance.
MANNING CARTELL
2024-02-29
Australia
Rommel (I might have spelt his name wrong, sorry!) Was a great help! He took the time to run me through the app, helped with implementation and was very patient. Great customer support call! Thanks, Lana
Stressé Collective
2024-02-29
United States
The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.
Happy Feet Play Mats
2024-02-29
United Kingdom
The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly. He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!
Doodle Couture™
2024-02-29
United States
Great product! Excellent support. Better functionality with this pre-sale app than the rest of them for sure!
ForTheFit.com
2024-02-28
United States
Great functionality and tech support is quick, responsive and helpful.
Realm
2024-02-28
United Kingdom
Jolo was so helpful in teaching me all the features of the app and helped me set it up in real time. He was so patient with all my questions, 5 stars :)
2024-02-28
United States
Pam was very helpful and provided a guided thorough set up for us. The support team is very responsive. We are new to the app but it appears the features are exactly what we are looking for.
Elevation107
2024-02-23
Australia
Great App. Great support. Very quick and easy to deal with. Big Thanks!
Afrikanska Kompaniet
2024-02-23
Sweden
Great support from Jolo. Smooth to use!
Fit & Fly Sportswear
2024-02-22
United Kingdom
Fantastic setup thanks very much Jolo
ABConcept Gold Store AE
2024-02-22
United Arab Emirates
The app is very useful to manage your out of stock/pre-orders. Their support team is AMAZING! It didn't even take half a day to have all my special requests answered and customized. Really impressive and well-trained team. Highly recommend.
A Little Fish Fashion Boutique
2024-02-22
United Kingdom
Their customer service is stellar! Always responded immediately and solve the issues I have as soon as they can.
2024-02-22
United States
kudos to her