Reviews for PreOrder Globo | Back in Stock

It's a great app.Great support. Communication is also great. perfection!

Hawaiian South Shore

2023-10-01

United States

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

The app can sometimes be a little buggy but any issues are fixed quickly! The customer service is superb so it is why I've kept using the app for several years.

Sarah and Luna have been great to work with! They've been very responsive and have been able to resolve and troubleshoot my issues every time. Thank you very much!

I had a minor integration issue, which was resolved by Sarah very quickly. She also helped customize it to match our display settings. Great Support!

Very nice customer service. Sarah is always there to help and fix all the problem in a fast and responsive manner. The app is reliable and trustworthy. Definitely a 5-star rating.

Great app and wonderful customer service. They helped resolve a few issues on my back end quickly and efficiently! 10/10 recommend

The perfect app for both Back-in-stock and Pre-orders. I had some problems with my installation and minor design tweaks in my emails. I got help immediately. This is for sure the best support I ever seen in a Shopify. Very helpful and very fast support. Big recommendation from me.

We've been using this app for several months and love the features and options it provides. It's also extremely easy to use and setup. We had one small issue with the "pre-order" badge not showing on the product and emailed their support team. Within a couple of hours the problem was fixed by their prompt and professional team! Incredible service. Thank you!

Cool app and the support has been great!

A wonderful and powerful app with easy and straight-forward pre-order management functionality. Additionally, customer support is excellent. Always ready to step in and help.

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

We were able to realize the UI/UX we wanted for pre-order products using this app. Additionally, the speed of support was incredibly fast, and the quality of the responses was excellent. They perfectly answered multiple questions in a short amount of time and provided support for implementation. This was by far the best support experience I've had in the past. It has become one of the reasons I want to continue using this app.

Support Ticket was solved in under 2h, I am super happy, thanks!

I Recommend this app.. I needed help with my website..they were fast on solving my problems.. thank you

Excellent support team! very helpful

Great customer service, response times on support, and overall product. Thoroughly recommend.

Always quick to help and make any adjustments if needed. I Would recommend this app. Had a few small issues and they were on top of it and helped me get them fixed asap

Excellent app for taking pre-orders, customer service is quick and support requests are fast and easy.

PEGAI

2023-08-25

United States

Thank you, Sarah and others for the quick support. Nice app, support team is pretty good too. Thanks thanks

Awesome app, you can edit and customize everything you need. When i had some problems - support answered fast and fixed everything.

Great so far! Been working well for our preorders and their support team has fixed any issues I have quickly and efficiently. Would definitely recommend!

I'm very satisfied with their great support. Their responses are always quick and super helpful. I installed this app on all of our websites.

Great App for pre-orders and the ability to take partial payments! That's what I really use it for. And the support is top notch!!! I highly recommend.

If I could give the team 10 stars I could! Such a fantastic and powerful app that allows you to easily manage pre-orders. The app has improved and increased functionality heaps over time and is a really great price. They have pretty much everything you need. The support team are fantastic (thank you Sarah for helping with issues and helping me get the theme setup across multiple stores)! My only wish is that the app could support displaying metafield information on the front end to help simplify the population of an ETA message via variant metafield as merchants with large catalogues may not be able to use the manual tools provided to manage this effectively. But as the team are always updating the app, I'm hopeful this is something that can be added over time!