Reviews for PreOrder Globo | Back in Stock

Muy buena atención al cliente y rápida resolución de problemas

Really good and prompt service - I made updates to my "pre-order app" but found the appearance in the live store was not so good (my choice not theirs). o I contacted support team, who investigated within 30 mins and resolved within the day by adjusting coding.

I would 100% recommend Pre-order globo. The app is great but the customer service is by far the best I have ever had and I dont say this lightly. I have reached out to the customer support a couple of times now for pretty specific, intricate requests and they have provided the solution, generally within 1 hour of raising a ticket. I will continue to use this app for as long as we keep facing stock issues with suppliers.

Great app with a user-friendly interface. The support team is not only amiable but also efficient and quick to respond. Special thanks to Rosie from customer support for her exceptional assistance. Definitely the top choice for a preorder app.

I just used it and everything seems fine so far

Very great customer service. The app works very smooth!

Great App which can really help you keep your customers even when your stock runs out. A lot of useful and customisable features! And last but not least - very helpful and fast customer support from the developers! Special thanks to Sarah

App works very well and has lots of useful features that we needed to hire a coder to do in the past. Rosie from the support team knocked out our 1 small issue within a few hours. Globo always goes above and beyond with the customer service.

Very happy with the support and the app. My only issue is the integration with Klaviyo doesn't seem to import all the tags properly so have had a few people complain about about not getting updates re their pre-orders. But overall happy with the app and will continue to use it.

The app is absolutely great. The support: As always, a super-fast and satisfactory solution to problems. Highly recommended.

I have been using it for a while now! so easy with a lot of options and amazing support! Highly recommended

Superschneller Support. Dank der Backend-Chatfunktion sehr schnelle Antwort und zügige Lösung von Problemen. Ebenfalls via E-Mail sehr schnell zu erreichen. Kann ich nur weiterempfehlen.

I had a fee issues to start, but I have a very customized type of shop. Support was available quickly and they spent a lot of time helping me to get everything operational. The pro is that there are MANY options to customize. The con is that there is no way to do l of it quickly. All in all, I'd recommend.

Love it - they are very good at making sure everything works properly - I appreciate them

I needed the location of the display changed on my storefront and sent a request - it was changed within a few hours! So appreciate the fast response!

This app is exactly what we were looking for. We can easily setup presales for items, has a nice countdown clock, and it switches automatically to a normal sale once the countdown ends. Support is also very friendly and responsive.

Easy to install but when i got stuck on something the customer service team were quick to help and resolve!

Great app to not lose sales and revenue. Great customer support with live chat, I had a minor issue and fixed it immediately

Looking for new Shopify apps can sometimes feel like searching for a needle in a haystack, but we are happy to stumble on this app. Our primary need was an out-of-stock notification app, and this one fits the bill perfectly. It's incredibly straightforward to set up and use, offering a plethora of options for customization. The thoughtfulness behind its design ensures a smooth experience for both customers and merchants. Additionally, this app takes pre-orders to the next level by offering extra features to enhance your strategy. Their customer service is exceptional, providing quick responses and effective communication via the chat function. And whenever there are technical issues, the developers swiftly step in to resolve them within reasonable timeframes. Their quick and effective problem-solving convinced us to sign up for a year. They showed they've got our backs, making us feel confident in sticking around for the long haul.

Video Game Trader LLC

2023-12-15

United States

I've installed a number of apps and the support you get from this company is amazing. I have not even subscribed or paid anything and the support has been fantastic and the app works great.

Good service and helpful.

Support is prompt and helpful, although it varies from person to person!

They responded quickly to my inquiry and resolved the issue successfully. Thank you so much.

Perfect. Works, does everything well and so easy to use. Any issues have been resolved quickly via chat and support is lovely and friendly. Never got a bad thing to say about this app. I also love that if we know we are not going to use it we can switch to the free price tier then upgrade it when we need it. REALLY helpful our end as we wish Shopify apps allowed pausing of services so we don't have to uninstall and re-install seasonally etc. such a good app, really does work and does it all. We have used it for many years. it never fails on us! Thank you guys!

Great preorder and great assitance from the provider. A+