Reviews for Preorder, Back In Stock ‑ Stoq

Simple to set up and clearly does exactly what I need it to do. Added bonus - their customer service is incredible! Anaam helped me change the look and style of the buttons and font to perfectly match my website. She was super quick about it too so within a matter of minutes I'm up and ready to go with this app! Hi there! Thank you so much for taking the time to write such a thoughtful review and for the name mention as well. It was my pleasure to help you get set up. Your products especially the serums look lovely and hope you can recover lots of sales with Stoq :) We're always around to help, anything you need! -Anaam / Merchant Success Lead

Easy to use and a very good customer service. Thanks Sneha ! Thank you for your review! I'm glad I could help setup the preorder button on the product page. I wish you receive tons of preorders. We're always here for you! :) - Sneha / Merchant Success

Great service and a very cost-effective solution for preorders. It integrates seamlessly with Shopify and our Inventory software, making it easy to set up and manage notifications. The customisation options and customer support are impressive. Highly recommend for any Shopify store looking to optimise preorder feature! Thank you for your wonderful review! I'm glad I could help setup the preorder feature. We're happy to know you find it cost-effective and easy to manage. We wish you receive tons of preorders. We're always here to help. :) - Sneha / Merchant Success

Genuinely one of the best first experiences I've had with a software customer service. Vishu was super helpful and helping me make bespoke changes as well as helping me organise the software as I needed. Super impressed! Thanks again for your help Vishu. Thank you so much for the appreciative words! :) I'm grateful to know that it was the best first experience for you. It was a pleasure to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. Happy to know that you're impressed, you're Awesome! We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Just installed the app - and have it customized and running in 10 minutes. Nagaraj is so helpful. Definitely recommend! Thank you for the great review! I’m so glad I could help you get everything up and running smoothly. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

I enjoy the team and help me find the customer Thank you for your kind review! I'm glad I could assist you in finding the customer. If you need any further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Kapow Meggings

2024-10-22

We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use. Thank you for the wonderful review! I'm glad to hear you're enjoying Stoq's features and pricing. It was my pleasure assisting you with the email customization and DKIM verification. If you need any further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup Thank you for your wonderful review! 😊 I'm glad we could resolve the Preorder issue on the featured product section and assist with the payment option and Notify Me button setup quickly. If you need further assistance or have any questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything. Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date. Pain Points, - There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that. - You can't customize the location of the back in stock button via the theme editor, their team has to do this for you. Thank you so much for taking the time to leave a review, we truly value your feedback. Glad to hear that you're happy with both preorders and the back in stock feature. To export the preorders, this can be done directly from your shopify admin by going into orders and filtering based on the 'preorder' tag, we'll be happy to help you with the steps. We hear you and I've added this as a feature request to enable you to export the preorders directly within the app. Regarding changing the location of the button, we prefer doing it for you as it may differ from theme to theme. I've also enabled the option so you're now in control and can change the position of the button within the app. Hope this helps! Please feel free to reach out to us for anything, we're here to help :) -Anaam / Merchant Success Lead

Great app and support is very fast, proactive, everything was resolved immediately. Highly recommended Thank you so much for taking the time to write a review. I'm so glad I was able to customize the 'Notify me' button to match the theme of your store. Please feel free to reach out for anything else, we're here to help :) -Anaam / Merchant Success Lead

Thank you so much for taking the time to leave a review :) I'm glad I could get you set up with Preorders on multiple stores. Please feel free to reach out to us for anything, we're always around to help. Wishing you the best of luck with everything. -Anaam / Merchant Success Lead

I have yet to begin using the app, but I'll be sure to rate it once I do. So far, I must admit the customer service is excellent. Available almost immediately and they help you with all of your concerns/questions. Thank you Nagaraj!! Thank you so much for your kind words! I'm glad I could assist you with the preorder setup. If you need any further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Really fast and efficient support in dealing with our enquires, plus the app does exactly was it says. Thank you for your wonderful review! I'm glad I could setup the notify me button for you and answer all your queries on the back in stock feature. It's great to know that you're liking the app. If you need any further help, don’t hesitate to reach out. Wishing you continued success with the app! :) - Sneha / Merchant Success

super snelle service Bedankt voor uw recensie! Ik ben blij dat we je konden helpen bij het opzetten van de 'Houd mij op de hoogte'-knop onder de uitverkochte pagina's en deze ook aan jouw thema aan te passen! Wij wensen u het beste met Stoq. Neem gerust contact met ons op als u problemen/problemen heeft. Wij staan ​​altijd klaar om te helpen! :) - Sneha / Merchant Success Team

Very easy to use. The team is very helfpful as well. I really am enjoying this app and is helpful to my business. Thank you for your review! I’m happy to hear the app is benefiting your business. It was a pleasure helping you set up the preorder button—feel free to reach out if you need anything else! Wishing you continued success. :) - Sneha / Merchant Success

Funciona muito bem, e tem um suporte fantástico! Thank you for your kind review! I'm glad to hear that the Notify Me button has been configured as needed. If you need further assistance or have any questions, please let me know. We're here to help! - Nagaraj / Technical Support Specialist

Really helpful and managed to sort out my problem very quickly! Very happy :) Thank you for your kind review! I'm glad I could assist with adjusting the Notify Me button's position and setting up preorders on the collection page. If you have any further questions or need assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Sneha was a great help with customisations for the "notify me when back in stock" button Thank you for the kind words! It was a pleasure assisting with the customizations for the "Notify Me When Back in Stock" button. I'm glad I could help—don't hesitate to reach out if you need anything else! Wishing you all the best. :) - Sneha / Merchant Success

a great tool!! Thank you for your review! We're glad we could help set up the "Notify Me" button below the sold out and customize it to match your theme. If you need anything else, we're just a message away! We wish you the best for your store. :) - Sneha / Merchant Success Team

When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app! Thank you for your kind words! We're so glad we could answer your query on preorders. It's also great to hear the app is working well for you. We wish you the best! Thanks for recommending Stoq! :) - Sneha / Merchant Success Team

Sticks & Doodles

2024-10-19

Give Nageraj a raise. You know... anytime I have to message an app for support I never know what I'm going to get. Sometimes it feels like they get excited saying no to me. Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert. Thank you!! Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert. It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help! -Nagaraj / Technical Support Specialist

Just installed the app, setup was very clear and not hard at all, but had an alignement issue on the front end. Used the support chat and in no time Vishu helped very quickly and efficiently to get everything looking great. Lots of options to customize everything to your own liking. Great app! Thank you for a wonderful review! :) I'm glad to learn you found the app easy to set up and navigate.It also makes our team happy to know that you like the customization options. Our team is here to support you through the way, so don’t hesitate to reach out if you need any help. We wish you the best for your store! -Vishu / Technical Support Specialist

Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :) Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the DKIM authentication so now your back in stock emails can be sent from your custom email address. We've spent a lot of time on perfecting our help center articles and extremely happy to hear that it help you set up. Please reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead

Thank you for the 5-star rating! 🌟 It was a pleasure helping you set up the "Notify Me" button and matching it with the sold-out button on your product page. If you need anything else, we're just a message away! We wish you the best for your store. :) - Sneha / Merchant Success

Very easy to setup and great support when it had a slight issue that needed some help. Works well! Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the Preorder button setup. Please feel free to reach out if you need anything, we're here to help. Best of luck with everything -Anaam / Merchant Success Lead Show less