Reviews for Postship Order Tracking

Amazing customer support. Helped me out with syncing previous months orders.

Love the app and the team. Very responsive and a great app to drive revenue, They have completely changed our post purchase flow and today we are able to drive 12% revenue from the tracking pafge. Must have app. They also have reasonable plans

nice

good

good

The customer support is fast and reliable. Loved the experience.

Supportive Customer Service. Easy to Install

Always readily available to help. Very quick

really great and very responsive support staff

Support is quite good, resolving any issues very fast.

its best app

Great at tracking orders and I love their tracking page design. The truck animation is the best!

App wird in Appstore als kostenlos dargestellt, ist aber kostenpflichtig.

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

It's a good order tracking app. I am also now using their returns app which is also great

Very efficient order tracking app, updates status in minutes.

It's a fantastic tool for order tracking, highly recommend

They have a very good feature to correct wrong shipping addresses by customers. Love it

It's a good app for order tracking

I would never install this app again even if its totally free. The most orders have been labeled PENDING like forever even though they had been delivered already. Asking this issue to the support, they'd never replied. Are they still running their business? Now I am so happy with TRACK123.

Norvine

2024-01-08

Germany

no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering. the support girl just disappeared 2 days ago without any further sign of life.

I've been using PostShip for a month and it's awesome! It helps me keep track of everything and the tracking page looks really nice. It's a big help for my store.

I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!

This app transformed our business! Seamless integrations, great tracking, and outstanding support, Affordable, quick order syncing, and excellent functionality. Highly recommended!

Lovely app and even better support. Sync orders the fastest among all apps. Highly recommended. I love their support, they are giving quality support even at 1am in the night.