Reviews for Postscript SMS Marketing

Fantastic SMS app! Within the first 24 hours it aided in $500 in sales just from a simple mobile pop up! Couldn't be happier and super stocked to grow with PostScript!

Excited to test this app out. Have heard great things from other business owners about them & the results from text automation. On top of that, communicating with there team has been amazing. They're extremely hands on and go in depth on their platform, it's functionality and how it works.

goPure Beauty

2019-06-28

United States

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

I have had the pleasure of working with two great account managers at Postscript, ironically both named Sean W. They couldn’t be more attentive. Between answering my questions as I learned how to use the app to jumping on a call with me to suggest ways to scale our campaigns, they rock! This app has been a great new channel of revenue for our company. I was skeptical how people would react to getting offers via text, but it’s working! We are seeing very high conversion rates and look forward to expanding with more campaigns. Thanks guys!

Installing this today moving over from another text app competitor. Aside from Sean being an awesome rep that quickly organized a plan overnight and setup a great demo walk through, the functionality capabilities from this platform blows the app that we were paying more for out of the water. They have a lot of segmentation that is closer to email capabilities, their own popup instead of having to use an outside popup, and better text technology from a user experience from what I can tell. It looks like they've thought through the text experience much more than others, and they even have an integration with ReCharge already! Really excited to see the performance of this for our brands. - Dan

Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend. Nat

We have been using this app for around 6 months now and the ROI we get through our sms campaigns is amazing! The Team are great to work with too, extremely responsive. We are based in Australia so the Team had to make some changes to the system to allow us to send at certain times within our own time zone to our AU customers and we are very appreciative at their willingness to do that for us!

Using this app for better promotions, and their customer service is beyond fantastic! Dan and Sean are a click away, and have all the answers! Thanks so much for the amaing tool and customer service. Much appreciated, and hard to find today. Rebekah | Polder's Old World Market

I hear great things from this app and so far so good starting with great customer services from Brandon. Thanks you for you help!

Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!

This app is so easy to use! They really prepared everything for you, you just need to follow a few steps and boom! it's ready to use. The customer service was so responsive. It took not more than 30 min to get everything ready to go. Good job!

We have 1/5 the amount of text message subscribers that we do of email addresses, and our text messaging bring us more business! Even better than that is the customer service. Real people are on the other end of the chat seconds later who understand the basis of relationship driven sales.

Postscript is the best SMS Marketing app we have found. The team is really helpful and nice know they are US based.

We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.

The app works really well for what I need. Sean and his team are absolutely AMAZING and are very quick to answer questions and are very friendly.

Sean and the team over at postscript really go ABOVE and BEYOND when it comes to customer service. Aside from the fact that the user interface in and of itself is the most well designed and user friendly SMS platform on the market, the team at postscript is seriously guaranteed to solve any problem that you may have. If you've thought about dabbling in SMS/MMS marketing, this is where you want to be. Postscript will be their to help and guide you from start to finish. Thanks again guys.

Used the app to help me start SMS marketing, I can already see the benefits from this app, easy to use, simple, and very helpful support team if you have a problem. A necessary app for all shopify merchants in my opinion.

hideAWAY

2019-06-07

Australia

Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!

I am so blown away by the level of customer service I received with Dan! this guy is a superstar literally went above beyond to answer all my questions. This app exactly what we have been needing. Thank you again the great support

Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!

Implementing SMS has been a GAME CHANGER! We average 10-15k a month in abandoned cart SMS messages and monthly sale broadcasts bringing in 10-20k PER TEXT!! If you run a store with a younger demo, you NEED Postscript or you are leaving thousands on the table. The guys at Postscript are fantastic and we couldn't be happier to be using them!

Hands down the absolute best SMS app out there. From the very start they make sure you store is updated to be fully, legally compliant for SMS (A HUGE DEAL) and they have the best CS out there. Quick to respond, offer help and suggestions and overall every 30 days this PASSIVELY generates an additional 15-20k for our store... just from abandoned cart SMS reminders! If you are sleeping on SMS, stop and sign up with these guys now, you won't regret it!

Postscript is a well rounded SMS marketing app and so much easier and effective than email marketing. The support has been outstanding so far. We are truly impressed by this app. We have been using email marketing for years and do not know why we waited so long to make the switch to SMS marketing. Well worth the money. Keep up the great work. LavooHookah.com

AMAZING! I love this app so much and the support team goes above and BEYOND! I have tried several text marketing companies and this is by far the best!

Dan & Sean were awesome to work with in setup, and answering all of my questions. We think this app is going to help us get to the next level. Definitely recommend.