Reviews for Postscript SMS Marketing

I had trouble updating my Plan, but Bryan through online support helped me a ton. He was helpful now I can send out messages for my marketing campaigns

Love the app. Very helpful and generally user friendly. Customer service was great, and fast! Was having a problem and messaged and "Zev" helped out super fast, and did everything I needed him to do within 1 minute of messaging.

Thank you Sylvia for your help she was very professional and was able to meet all of me needs . Highly recommend her and this app for your store

Mission Meats

2020-11-04

United States

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Fantastic customer service, I had a problem that was my fault and Sylvia fixed it super fast and simple!

We are a new merchant and are looking to do some SMS marketing. We decided to go with Postscript and while we have not had a chance to do too much yet, we've had a great experience with the software so far. Last but not least, we've had a good experience with their customer support as well.

I just added this app to my store and accidentally deleted one of my keywords. Shannon was very quick in helping me restore a keyword that I deleted. Thank you!

Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.

MAN OH MAN, Talk about support! My new friend Zev help me out so much setting up this app on my website. Very nice, made sure I had everything I needed, and made it look easy while doing so. I feel more confident now about servicing my customers. Read some very good reviews and now I see why. Thank you, Zev for everything "LIFESAVER".

Customer service is very good。Customer service is very good。Customer service is very good。Customer service is very good。Customer service is very good。

Was having some trouble with a message and got immediate help from Zev to resolve the issue. Thank You for your help.

The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!

Text message marketing is slightly different from any other marketing channel I've ever used, but this company makes it a breeze. Great customer service too!

I've been chatting with Zev and he's been a great help to me.I'm not good with these types of things and he's been so patient and helpful with me and means a lot to me.

I love this app!! It's a great tool for effective yet cost efficient marketing. Very user friendly and even if you have questions setting it up, their chat team s always available and extremely knowledgable and willing to help!! Zev was great, very patient with me and helped me tremendously!

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.

Looking to create a launch campaign and see if SMS is more effective than email. Postscript is easy(ish) to use, but more importantly had incredible support on a Sunday night when I was stuck on adjusting keywords. Awesome support and I have high hopes that the product will also be great.

Postscript provides any easy way to connect and engage with your customers via SMS. Their support is top notch and will reply to you even on the weekend. Highly recommend running this for your promotional campaigns!

From the testing that I've done, the app looks and works amazingly! But more importantly, the customer service is above and beyond. I had the pleasure of getting Shannon on a support chat and she was truly awesome. Her customer service went beyond what was necessary and her knowledge of the product shone right through, she truly is a huge asset to the company.

Shannon provided great customer support and spent hours helping me. She was outstanding! I really appreciated her time and help with our issues.

Franne Golde

2020-10-30

United States

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!