Reviews for Peek! ‑ Better Replay & Survey

Nanutrade

2019-10-31

Denmark

wow, totally amazed that this is possible. But it made me wonder, what it actually is that the customers are looking at... I just love it and would tell someone about it

This app is really amazing. I have received great insight after using this application for my store and the audience's behavior.

This is a great free app to learn how users are interacting with your site - highly highly recommend this to understand what's working & identify opportunities to change.

lovely app helps a lot to improve your store .............................................................................................................

Wow. Amazing! It's really useful (and interesting) to be able to see exactly what customers have been clicking on; what path they took through the store...and what it all looks like *to them*. In fact, it helped me identify a (crucial) problem with an app I would otherwise have been unaware of. It's "Magical"! Thx

I like how this app allows you the opportunity to see what's going on on the customer's end so you can fix any bugs/issues and make it a better experience

Leave a 5 star review to motivate the team to work harder! (click here) I hope that you are getting better and better.

So far so good. Love the view where you can see what the user actually did, it really helps us with seeing where the flow of the sites should go.

très pratique voir la recherche du client j'aime cela permet de corriger certaine c choses dans la boutique

This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all platforms, Phone, Tablet, & Computer. I sent a support request probably 5 days ago and still have not heard back. One thing I always read in these reviews when the dev replies is that they have sent several replies, so they must have gone to the spam folder. I have checked the spam folder and other folders I have to filter my emails. The only reason I am writing this is because Shopify sent me a follow up on the support experience. This app is a fantastic tool for any business owner. I would pay for it if it were not free. But it just doesn't always work. And there doesn't seem to be any support.

Works great, can track what my users are doing with ease, I recommend anyone having trouble with sales to install app

I like the app because it helps me see what is happening in my store. I would like it better if it would give me more information on who is in the store, like more detailed location

this is an amazing app,and i honestly dont know why i havent heard of it before from other dropshippers!

I used this app to track customers' behavior on my website. I really like how it track each session. I highly recommend this app.

I just downloaded it, and was able to view my screen test time straight away. Will be a very handy tool to increase sales in the future.

Works as described. Would be better if you can filter out your own ip address though but overall, a solid app

So far it is helping me have a clearer picture of how people are interacting with my website. I believe it can have positive results once I get enough data to improve my site.

Wow, how cool is this app.. amazing technology and super exciting to get an inside view at a few of my customers browsing mistermann.com.au Thanks better replay, so happy I found your app. Perfect timing

Afrothrone

2019-10-29

United Kingdom

Excellent app. Thanks for creating this. It will help me see what buyers are doing and help avoid abandoned cart.

Does what we need it to do! I have to figure out how to filter for different pages, but for now, I like having the data.

Tested for a few minutes, but looks really promising. Tested for a few minutes, but looks really promising.

I installed it yesterday, and I haven't use it. But I find that there are only 20 session replays at the same time, I am not sure that if I submit this review, it will show all. I will keep on with you.

Works great but limited to 24 reviews. Definitely recommendable if you want to check what visitors are clicking.

user friendly a very interesting tool to have to gage how your customers interact with your site i would recommend to use this application

Very good app. I used this app to improve my shop. I can recommend this app for new shop creators to know customers needs.