Reviews for PDQ: Analyze, Convert, Deliver

Great experience with PDQ so far - previously, checkout was a portion of our site we never even considered "testable", and PDQ unlocked that for us and made running split tests there (on shipping rates, thresholds, upsells, etc.) very easy and straightforward, already driving some exciting results. Also the team has been a pleasure to work with, and really acts as strategic advisors to think through, build, and analyze the tests you run. Definitely recommend!

PDQ’s precise delivery promises have really upgraded our checkout. Switching from vague date ranges to specific 'Arrives by' dates provided our customers with the clarity they needed, enhancing their overall shopping experience and boosting our conversion rates. The insights we gained from our tests, such as the impact of price sensitivity and the effectiveness of clear shipping promises, have been instrumental in improving our approach and checkout metrics. Even small tweaks they helped us with have proven to have a big impact, and we couldn’t have asked for better partners on this.

Vitality

2024-06-20

United States

PDQ has offered our business an array of strategies to improve our ROI, customer experience, and overall logistical operations. Their team is extremely hands on and we look forward to continuing our partnerships!

Beekman 1802

2024-05-17

United States

At Beekman 1802, we couldn't be happier with PDQ. This comprehensive, easy-to-use tool has allowed us to make significant improvements to our checkout experience. The support we receive from the PDQ team is top-notch and unmatched. The A/B tests they have planned and executed for us have provided invaluable insights and boosted our conversion rates. PDQ's rate shopping ensures we use the least expensive rate and we can even rate shop while offering specific shipping promotions. The ease which we can make adjustments to our shipping options is truly a game changer. PDQ does everything it says it will & more! They DELIVER. We can't wait to see how PDQ will continue to help us maximize revenue and profits!

At Huron, PDQ has been a game-changer for our business. The analytics dashboard & checkout optimization are helping us determine what's best for our business and our customers in a streamlined way. It's allowed us to choose paths that increase AOV, boost checkout conversion rate, and ensure a transparent customer experience from PDP to checkout. However, PDQ is truly best-in-class when it comes to customer service. They respond to questions and ideas within hours of presentation, and their chat functionality has bugs fixed within minutes. The team has been attentive, creative, and nothing short of fantastic partners as we've continued to learn more about optimizing our online experience. We highly recommend PDQ to any Shopify store looking to enhance their checkout experience, boost revenue, and grow the business with a thoughtful partner.

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location. Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

PDQ consistently delivers for us. Their tech is exactly what we need and their customer support is phenomenal. We made the switch from ShipStation over a year ago and we are never looking back!

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability. But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win. They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit. Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team. We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

PrettyDamnQuick has been instrumental in boosting our performance with their committed, hands-on approach. They don't just set things up; they dive deep into ongoing optimizations that have had a significant impact on our profits. Their expertise in A/B testing and operations are really top notch. For example, we tested lower shipping rates for the UK market and the outcomes were beyond our wildest expectations, contributing an additional seven figures to our annual revenue. Or trying out a simple message promoting free shipping for US orders over $40, a small tweak that resulted in six figures of additional profit for us. PDQ's tools and strategies don't merely optimize checkout processes; they enhance the overall sales strategy, making them an invaluable partner for continuous growth in e-commerce.

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins. For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty. The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance. They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

The PDQ app works flawlessly, which is great. But the real winner here is the PDQ support team. This isn't just an app that you install and then you're left on your own figuring everything out. The team is SO responsive and helpful. They understand the importance of fulfilling orders and treat your store as if it were their own in terms of timeliness and accuracy. I am really glad we found this tool and have total confidence in integrating it into our tech stack.

Easy setup, great tool and reasonably generous trial

Leveraging PDQ's checkout solution, Unique Vintage experienced a transformation in our online shopping experience, marked by a significant uplift in conversion rates and nuanced increases in shipping revenue. PDQ's analytical expertise and strategic recommendations, including tailored A/B tests and shipping option optimizations, have paved the way for an enriched customer journey and increased profitability. Their proactive approach and detailed insights into our checkout process have changed the way we look at the shipping in checkout and operational excellence (and customer satisfaction!).

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience. With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes. Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience.

When you’re running a growing ecom store, it’s impossible to constantly optimize everything on your own. Sometimes because of capacity, and sometimes because of capabilities & tech. For us, getting our checkout to work optimally and to integrate with our delivery was always elusive, that is, until we partnered with PDQ. Working with them has been HUGE for us. Their A/B testing is incredible. As a brand always looking for ways to enhance our customer journey, PDQ's A/B testing capabilities enabled us to specifically target and increase checkout conversion by a staggering 4.1%! Working with them is easy, they bring their own ideas and analysis to everything and the integration was seamless. Highly recommend PDQ for any Shopify brand looking to optimize conversions and drive sales.

Partnering with PrettyDamnQuick was a game-changer for us at Ibex. Their innovative approach cut our shipping costs by 40% and streamlined our logistics like never before. The seamless onboarding and unparalleled support with the quick-response support team, transformed our shipping operations, enhancing efficiency and customer satisfaction. PDQ has been instrumental in enhancing our shipping operations and customer service. We highly recommend them to any e-commerce brand looking to improve their logistics and operational efficiency. Their impact on our business has been profound, and we're excited to continue this partnership.

Using PDQ in our Shopify store has revolutionized how we offer shipping options and pickup points to our customers at Keds. Its easy integration and user-friendly interface have helped us make our delivery options really clear and easy. Thanks to PDQ, our customers enjoy a seamless shopping experience with clear, accessible shipping information, directly impacting our repeat business positively. We highly recommend PDQ to any Shopify retailer! It’s great software but also the team is great to work with.

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity. PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours. PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team. Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency. PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have. Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process. In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

We can’t recommend PDQ enough. We were looking for a way to level up delivery and really up our delivery experience. The PDQ team dialed up our revenues in a few different ways. Possibly the most impactful was enabling express shipping to our California customers, then helping us make that express option more desirable to increase its selection. California is our biggest and most loyal customer segment and they absolutely love getting their goods super-quickly. The effect this had on our shipping profits has been huge. Lastly, PDQ helped us connect our store to show UPS access points in our checkout, enabling us to offer a pickup option to customers instead of shipping to their doorstep. Some of our customers really love this. All in all, it’s a no-brainer. If you have a chance to work with them, do it. Thanks guys!

We love PDQ! Their service, support, and communication are truly "software WITH a service." Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise. We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!

PrettyDamnQuick has been a godsend for our team. We found PDQ at a time when we were migrating our website to Shopify. We really needed a checkout tool to get control over our delivery options and get the best conversion rate for the new Shopify setup. We particularly love how PDQ helps us get around some limiting Shopify defaults. For example, PDQ prevents Shopify from duplicating shipping prices together from multiple locations, which was confusing customers and losing us sales. PDQ also makes in-store pickup available to local orders, even for multi-origin shipments which our customers love. It’s also great for setting up live carrier rates with special pricing rules. The rules depend on things like specific orders and/or shipping locations. We were amazed at how quickly they turned something really complicated into a plan and system that’s simple for our team to manage. And it’s pretty amazing how now each customer gets highly personalized shipping pricing. We value the PDQ partnership and couldn’t be more impressed with PrettyDamnQuick’s can-do approach and their amazing support team. We’d recommend them to any eCommerce business looking to transform profitability while scaling with confidence.

Since using PDQ, we've seen more than 37% in increased shipping revenues!! PDQ has really exceeded our expectations. We're a small, family-run team and we needed a system we could manage on our own, but also get real support for anything if necessary (in Salck!) The delivery promise ("Arrives by XXX") is accurate, and it really works! It's been setting the right expectations with customers for all types of products, especially those on pre-order that won't arrive for a while. The PDQ team also showed us how to set up A/B tests in our checkout's shipping page to test wording, delivery promises, and free shipping thresholds until we found the most profitable combination. We're seeing a 10% increase in customers choosing non-free shipping options, and 18% of these customers are choosing the higher-priced expedited options! This is all thanks to A/B tests that tell us what resonates most with our customers. Best of all is that our customers are much happier–we're building stronger customer loyalty all around. ​​It's really closing the gap between Shopify's checkout and Amazon's experience. We've seen huge success with PDQ and we recommend them to any business in need of a profit boost! Thanks PDQ Team!!!

We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.

Our customers turn to Dermaclara to naturally and effectively eliminate aging, stretch marks, and scars, issues that can have deep emotional significance. We recognize the important role we play in addressing these issues - every touch point with our customers is crucial. PrettyDamnQuick has enabled us to provide a bespoke experience to every customer. By personalizing each checkout to meet every customer’s particular needs and showing clear 'Arrives By' dates, we’re able to provide an elevated level of transparency and trustworthiness. Implementing PDQ's cutting-edge platform has deepened our understanding of our customers and their preferences. Since implementing new pricing models based on A/B testing, we’ve seen a significant surge in the number of people opting for express delivery, which has had a meaningful positive impact on our bottom line. Overall, it’s been impressive to see how checkout optimization is driving all the key metrics important to our success. We wholeheartedly recommend PrettyDamnQuick!

Duradry

2023-07-23

United States

Since signing on with PDQ, we’ve increased our checkout conversion, significantly boosted shipping revenues, and optimized the overall checkout experience for customers - all pretty damn quickly! The first impact was after implementing automation to personalize a unique checkout experience for first-time buyers versus returning customers, increasing checkout conversion rates. We also set cutoff times for orders, eliminating confusion and enhancing our overall shopping experience. In addition, by streamlining our fulfillment process with warehouse location data, we optimized shipping routes and reduced delivery times, especially for customers in remote areas. This saves us money, delights our customer base, and has been a powerful way to attract new customers. A huge thanks go out to the incredible team at PrettyDamnQuick for making an absolutely killer product and providing extraordinary service and care. We wholeheartedly recommend PDQ to anyone looking to increase their revenues and immediately see great results.