Reviews for PayWhirl Subscriptions

Awesome customer service, I needed some help integrating it into my store and they did everything for me and more!

Great customer service! I initially tried to use BOLD subscriptions but had issues with their support. PayWhirl does exactly what I need and their customer service is awesome! Would reccommend this app! Thanks guys!

Just installed the app – great customer service! Seems to work well and be thoughtfully put together.

So far so good! Easy to install and it looks great once installed. There was a few things a bit more technial, but the support team did a great job helping me out.

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

I needed a quick alternative to reCharge and this was SO easy to install and manage. I should have gone with these guys first!

I switched to PayWhirl for subscription billing. I'm so-so with tech stuff, but was able to follow the directions pretty easily (thank goodness!) and get my subscriptions moved from Paypal to Shopify (through the PayWhirl App). When I did get stuck, I was very happy with the customer service I received. They did a great job creating quick videos to help me get UN-stuck and moving again! Excited to have my subscriptions available in Shopify. Thanks PayWhirl!

Ashley Kennedy

2020-12-31

United States

The customer service is simply amazing! I recently switched over to PayWhirl from Bold and needed some help getting rid of the old Bold app. Not only did the PayWhirl team remove it, but they also made sure that I had everything properly integrated on the PayWhirl side - on New Years Eve! I'm blown away. And I love the look of the subscriptions! Highly recommend!

That’s Smoooth

2020-12-20

United States

First: Customer Service is fast and responsive. A huge plus for me. Secondly: The new plan provides a much simpler way to set up subscriptions in a manner that is I believe enhances the user experience by making it simpler to make a decision.

THANK YOU to the paywhirl team. This is such an amazing app. I'm not a developer yet I was able to have a new shopify site with integrated subscription options for my product up and running in a week. That's testament to how good the paywhirl app is. Ryan and team are responsive and will always try to find a solution for any issues you might have, fortunately for us there are very few. Our customers love the flexibility they now have with subscriptions. Buy this now (unless you're one of our competitors).

I installed PayWhirl to kickoff my subscription program. Installation was simple and Ryan was super helpful in ensuring that the app was up and running. He was very responsive. Only drawback is that not all of the features I need are available yet, but they're releasing new features incrementally. I appreciate that the app is free until its fully launched. I'm a-okay using it in beta and will keep any eye out for their app updates. Definitely worth giving them a whirl!

Big shout out to the PayWhirl support team for working swiftly and easily with our developer to get us up and running! Thanks so much!

I love the way the app is programmed - it's clear and logical. I tried using Bold Subscriptions before PayWhirl but their system design is not easy to use and they couldn't handle my use case. PayWhirl can handle my use case with a lot of flexibility and options. Their support team is fast to respond and very tech savvy so they can easily help you resolve your issues quickly. Great app and great company. Highly recommended.

The rep was very helpful and walked me through everything I need. He was also extremely patient with this boomer. Most importantly he told me I could use shopify payments with my PayWhirl subscription products and that information alone was worth all the time spent in putting this together. Love the product!

PayWhirl’s support team is awesome! They are helpful, courteous, & prompt. They even helped me on a Sunday and was able to have everything worked out by Monday afternoon. Shoutout to Ryan for being so GREAT!

Not at all FREE. I uninstalled immediately. Merchants, beware. They take 3% on top of Shopify's 2.6% + 30. Ridiculous to label this as FREE when it is SO not. Shameful.

I love this app. It installed easily, and the customer service is extraordinary. Thank you PayWhirl!

Installed the app easily enough. Needed a few tweaks doing and the PayWhirl team helped me out quickly and super helpfully. Highly recommend!

I'm using Paywhirl to set up subscription packages for my baking business, and it was really easy to work with. I had everything set up exactly how I needed in within an hour. I had one question for support, and they were very quick to get back to me with good answers. It's also priced perfectly for my start-up. Highly recommend this app.

App seemed to work but can't communicate with Amazon FBA so it's useless for us. Not happy with the customer service - it took them almost two hours to reply to my inquriy and then he explained that they don't support "pickup orders", when I asked why they're changing the message about shipping methods for subscriptions when sending it to amazon. From there, it took him another 20 minutes to my reply where I said I'm not asking about pickup orders... After another 2 hours going back and forth, I gave up and realize this app doesn't work for us.

So far so good, I haven’t had any sales yet so can’t review the entire process yet. Installation went smooth, a few emails to fix an issue, but overall- great customer service

I was excited to try this app, only to find out that it does not support payment plan integration with Shopify. Please update your description. Maybe it will offer that service again in the future. Until then, I had to go with a different app.

I used this app to add layaway payment options for my customers. Ryan and Larry helped with installation. They were great! Professional, responsive and seemed like always on call when I needed assistance. After testing a few times it looks to be a simple flow. Only issue is with the monthly payments there’s shipping tax added ea monthly payment. Hoping they sort this out soon. As long as Ryan is behind the scenes I feel comfortable enough to stick it out and work around it. I’m certain they will resolve this issue.

I signed up to test the beta version of PayWhirl to offer a recurring donations option on my website. The app is the easiest to set up compared to the other options out there. However there was a more limited functionality. The support team was helpful for getting this worked out.

Excellent customer service. We were unsure if we could use the App for our Theme. Quick question to the support team and they had installed the App plus set up ready for us to use. We would certainly recommend...