Reviews for Parcel Panel Order Tracking

Really helpfull ! The free plan really do his job to start, then you can upgrade easily to grow up ! I recommend it :)

I use this app everyday to track my customers orders and see if they have recieved their products and my customers also use this great app.

Great app! My customers will not keep asking me where are their orders, when they will be shipped.. Save me a lot of time.! Customer service is responsive and helpful!

HARD'N'HEAVY

2021-12-01

United Kingdom

Awesome team. Really helpful app. We definitely recommend it. This software reduces the efforts and tracking our orders become much easier.

Un gros merci à l'équipe pour cette application qui m'aide beaucoup. Un merci particulier à Lexie pour avoir été rapide et professionnelle afin de résoudre mon problème.

Very cool App. I asked them for a Favour & they were able to do it very quickly, without any Discussion.

Very good customer service and they offer a cost effective plan compared to other competitors. Everything works well.

I love that you don't have to pay until your surpass 20 orders per month, works great for me while I'm starting out building my store. The Parcel Panel app support team have been absolutely amazing in helping me to adjust the app to completely match my stores branding (thanks Lexie ). I couldn't recommend it enough. There was no set-up at all and the instructions on how to direct customers to your store's own tracking page in Shopify's order email templates were super easy to follow. I'm dropshipping so I love that it can hide all the Chinese associated words and terms with shipping that you don't want to provide to your customers and you can have it auto-generalise it or even customise yourself. I'm excited to test the app out properly once I start getting orders. Thanks UpperCommerce team !

Parcel panel is a super apps it help the customer to track their order with facility. I recommand to everyone . Good job guys.

Just started using this app and had a few issues with setup (operator error) great help from the support team and now up and running and looking forward to letting customers know what is happening with their orders-

great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot

Great customer support! Help me with my tracking number problem really fast! Thank you! Appreciate it

Lexie is super patient and helpful! An update removed my settings which is frustrating but things happen and I trust it will get sorted.

Intimate service support, very easy-to-use APP, support for many rare couriers such as chukou1, yuntrack, etc., very good!

This app is my go-to for each of my Shopify pages. It's easy to customize. You can customize from A to Z. I only wish the free plan has more than 20 to test.

The customer service responded quickly and solved my problem very well. Thanks Lexie, I will introduce this app to my other friends.

Putting this on our page has cut down the amount of where's my order email and phone calls significantly. I have tried out quite a few tracking apps but have settled for Parcel Panel. Had a few teething problems at first but support is very responsive. They don't send you a tonne of onboarding emails, requests for '5 minute chats' etc like so many other Shopify apps do. Pricing seems quite reasonable really for the level of suppot you get and for the tracking.

Excellente application, facile à utiliser et surtout très complète. C'est la meilleure pour le tracking

A great app for anyone really! Give you a nice tracking page for your customers to know where their items are, its great for dropshipping since it hides any Chinese cities, automatically sends delivered notification through shopify notifs (if you turn it on) I had a couple issues at the beginning but they were either resolved by me buying the plan since I ran out of order tracking or customer service helped really quick I recommend!

Asked the dev team to make a few adjustments to fit in with my other pages and it was done done within a day! Great app and service!

It works wonders for tracking my customer's packages and providing them with real-time information, etc. Thanks!

Parcel Panel is hands down the best order tracking app out there! I’ve tried many and I am so happy with the performance. Great branded tracking page and in-depth order management suite. Recommend to all shopify store owners. Thanks!

Awesome App, helps so much with customer enquiries about their packages especially during COVID when alot of packages were delayed.

Very good service! They helped fast, quick and there TT is awesome! You cannot see that is comes from china just nice and clean

Literally the best tracker app on Shopify app store!! I've been using it since 2 months and 0 glitches!