ChicMyChic
2023-08-06
Hong Kong SAR
I recently started using PageFly Page Builder for my online store, and I must say, their customer support is simply outstanding. Whenever I encountered any issues or had questions about the platform, their team was quick to respond and provided thorough assistance every step of the way. Their dedication and knowledge made the whole experience smooth and enjoyable. Thanks to their great customer support, I was able to create a stunning and functional website for my business. I highly recommend PageFly to anyone looking for a reliable page builder with exceptional customer service!
Bell-FlorSA
2023-08-05
United States
There are a dozen decent page builders but Pagefly support is in a league of it's own. Near immediate responses, no matter the time. Friendly staff that utilizes screenshots. The support UI is great. Anytime I need assistance they find a solution quickly every time. I would like to amend my review of pagefly. Every support related interaction has been positive, however their customer service related people offer you a free month in exchange for a video review and send unwanted, unsolicited responses even after being explicitly asked to NOT REPLY to me when I am voicing an opinion. Technical/Support staff 5/5 Customer service staff 1/5 Overall review 3/5
Hour X Hour Bath Co
2023-08-05
United States
I’ve had the app installed on Shopify for months and it just does not load. Not in the Shopify app, not logged in in the Shopify website. Just a blank white screen that says “please wait”. Customer support has been less than helpful and none of their suggestions have worked.
MrMango.shop
2023-08-04
Latvia
Pagefly is great, only sometimes the phone and laptop options show the wrong content(in the builder). But all these problems are solvable and their support helped me. I recommend them, my pages have upgraded since using it!
Feelou
2023-08-04
Netherlands
Supernice app for nondevelopers to design and run their own website. Amazing helpdesk 24/7 available. Has been great working with Landing Page Builder team!
Utah Ski Gear
2023-08-04
United States
Thanks for the great customer service, Adrian! He was able to quickly identify the problem and give solutions despite not being able to get into the site. Most just say they need access but he was able to problem-solve despite this. Thanks, man!
MyTrendZone
2023-08-04
United Kingdom
While I editing my website I see a pop-up says let us check your page. And I said yeah let see maybe they say 1 or 2 something useful. When ı entered the chat OMG the help they provide is unavailable. My helper named Orange and they help me with all tiny details ı haven't noticed. Even they fix it them self. Not me they fix my page.The conversation last about 1 hour maybe more answered all my questions. I mean I never expected from anyone, any service giving that much care about even it's free users. Pagefly gain my trust and my respect. 10 OUT OF 10.
BookXai
2023-08-04
Israel
I would like to give a positive review to Lucy, the representative who helped, and in general to the whole support team, they gave me excellent service, highly recommend
RefT Computer
2023-08-04
Japan
チャットボットで機能について質問させていただきましたが、私は英語がわからず日本語で質問させていただきましたが、日本語でご回答いただけました。 疑問箇所のチュートリアル動画を送っていただき、問題も解決して満足しております。
FTG Clinics
2023-08-04
United Kingdom
Excellent customer service from Nora, she very patiently helped me with a few features I was struggling to use
Bizoule
2023-08-03
Netherlands
This is a great app and the customer service is top tier! Because of pagefly I have created beautiful and user friendly websites!
hust
2023-08-03
Italy
AMAZING SERVICE, COOKIE, THE GIRL THAT HELPED ME WAS SUPER GOOD. I SUGGEST EVERY ONE TO INSTALL PAGEFLY AND TRY THEIR CUSTOMER SERVICE. 5 STAR OF COURSE!
Claudia Dean World
2023-08-03
Australia
The Page Fly app is INCREDIBLE, it's so easy to use as a beginner website designer and the team is so helpful with any queries we have! If you're thinking about getting this app, DO IT!!
LIFESTOCKMARKET
2023-08-03
United States
SAVED MY FAMILY's LIVES! LITERALLY! "LIKE BIOLOGICAL STOPPAGE OF DEATH CAUSING ENDS" LITERALLY! They aren't so greedy that they kick the starting business person who is disabled and broke to the curb. They are not too poor that they can't offer luxurious discounts. And today, Friday Night 9:00pm July 28, 2023, Marie from pagefly instant chat help secure me a generous lifetime discount after hearing my specific plea for help. They HEAR. Make sure you are not abusing pagefly, but if you are sincere, Pagefly can help the poor broke, businessperson. " My specific case was that I was a broke, spent my last $663 dollars to make a 501c3 dream of mine legal with the IRS and .gov and literally save my family's lives and also lives of their communities". I mentioned that I was a nonprofit and asked for the most generous discount possible. And boy! They and Marie from the instant chat were handsomely generous. LIFETIME discount. So just ask, and choose pagefly. They have a place in my heart and I will choose Pagefly now over their competitors (*cough* gempages!!!) Lol... Haha hah!
Seda - Smooth Skin Creator
2023-08-03
Greece
Very good app, with unlimited functionalities, The staff is really helpful, and i got very good ideas on how to make my page better with Chloe on live chat. definitely recomended.
BlizzBreeze
2023-08-03
Finland
Junie, your support is simply awesome! Thank you so much for consistently going above and beyond to help us. Your dedication and expertise are invaluable, and we truly appreciate all that you do for us.
Dean Turner Art
2023-08-02
Australia
the best app for designing landing pages and custom sections, it is userfriendly and has awesome customer service
Stamps IL
2023-08-02
United States
The best customer support. Help in seconds. Thank you! I wanted to thank Liam from the team, for fast support.
Jordan's Cookies
2023-08-02
United States
Orange was very helpful! She offered me some suggestions on how I could improve a few pages on my website. Thank you so much!
The Ultimate Swing Teacher Inc., dba Swing Jacket
2023-08-02
United States
Excellent customer support. Quick, responsive, knowledgeable. They have been very helpful for our store
AVE & YOU
2023-08-02
Germany
the app is connected in a great way with shopify and it has a great customer support, very polite and quick with responses
RelaxiED.
2023-08-02
Finland
5/5 support. Fast and great service. Easy to use for anyone who is interested to run blogs, website or webshop.
Milazzo 2
2023-08-02
Italy
Non è semplicissimo da iniziare ad usare, ma una volta che vi prendi la mano è un lusso. Ti permette di fare praticamente tutto quello che ti viene in mente. Soprattutto c'è da sottolineare la professionalità dell'assistenza che ti seue p
Nerety
2023-08-02
Spain
App muy intuitiva de usar y muy buena atención al cliente, te ayudan con cualquier duda que tengas y en un momento.
DiVino.com.au
2023-08-01
Australia
Such helpful customer service! I continue to use Pagefly because of it's ease of use and swift and problem-solving customer service. Sooo helpful!!!