Reviews for PageFly Landing Page Builder

Not sure why everyone is happy with the customer support. I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly. I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong. My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat. Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other. To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost. I'm back to Gempages.

Thank you so much for your review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager

Country Proud USA

2023-12-06

United States

Greatest customer service. Not only do they teach me, they will help me out if I am lost and confused lol. Love them!

Abed was really helpful with our store and helped us with tips on how to improve it

Customer service is very efficient, recommended!

the agent was very helpful kind and very respectful

On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. I'm so glad we were able to help you feel comfortable. Please feel free to contact us should you have any further questions. PageFly | Kate - Customer Success Manager

Great app with great customer service. Abed solved my query in seconds! Thanks guys :)

Saeed was a great help with Pagefly! We appreciate such great support!

APPENA SISTEMATO UN PROBLEMA CHE MI AVEVA BLOCCATO L'INTERA GIORNATA. IN 10 MINUTI MI HANNO RISOLTO IL TUTTO. IL TOP!!!!

great app, super helpful support team!

sun adlı müşeteri temsilcisi çok yardımcı oldu

Great app with very fast and friendly support. Can recommend.

The best landing page builder on the store, friendly support and tons of options. Highly recommended!

Really intuitive to use, very easy to great looking web pages using it. The support team are absolute stars, it's always a breeze to get the answer to any questions that pop up as you're page building. They're knowledgeable and always super friendly.

Exceptional support when needed and unlocks a whole new world of creativity within Shopify.

Thank you for taking the time to share your experience with us. We're grateful for customers like you. Please let us know if you have any questions. PageFly | Kate - Customer Success Manager

Easy to navigate & great customer service!

I like this app and the support team is extremely supportive.

Pagefly support team is very reactive and will solve the problem in a record time, they really take their time to talk to you and ask you if there is anything else they can do for you. Excellent service. A big thanks to the support team !

PageFly is an indispensable tool for those who want to take control of their Shopify store's design. With its user-friendly interface, extensive customization options, and excellent support, it's a must-have for anyone serious about creating a unique and compelling online presence. The customer support team at PageFly deserves special mention. Mr SAAEED from support is exceptional. He is responsive, knowledgeable, and always ready to assist. Any issues or queries I've had were addressed promptly, making me feel supported throughout the design process. Thanks Saaed for the support.

the best customer service I have ever had with a Shopify App. Thank you everyone for your constant dedication to helping your customers!!!

PageFly is an indispensable tool for those who want to take control of their Shopify store's design. With its user-friendly interface, extensive customization options, and excellent support, it's a must-have for anyone serious about creating a unique and compelling online presence. The customer support team at PageFly deserves special mention. Mr SAAEED from support is exceptional. He is responsive, knowledgeable, and always ready to assist. Any issues or queries I've had were addressed promptly, making me feel supported throughout the design process. Thanks Saaed for the support.

Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. If there's anything else we can do to help, please let us know. PageFly | Kate - Customer Success Manager

SAEED was super helpful, super fast and very understandable. He exlplained me everything very easy, and it was a pleasure to work with him.